Branch Manager

Location: 6325 Baseline Rd, Little Rock, AR 72209

About The Role

The Dee Brown Library is a heavily utilized, service-intensive public library serving a diverse and vibrant community. The library functions as a critical resource for individuals facing economic, educational, technological, and social barriers and is committed to providing welcoming, equitable service to all. This position requires a highly visible, hands-on leader who is willing to work alongside staff in a fast-paced, high-touch public service environment. The Branch Manager must consistently and fairly enforce policies, address challenging situations directly, support staff in navigating complex public service interactions, and maintain a safe, welcoming, and respectful environment for patrons and employees.

Responsibilities

• Oversee day-to-day branch operations
• Train, supervise, and evaluate library staff
• Plan, coordinate, and promote programs and services
• Build strong relationships through proactive community outreach
• Ensure excellent customer service and a positive patron experience

Requirements

• ALA-accredited MLS, current work toward an MLS, or the equivalent of a four-year college degree plus three years related experience and/or training is required
• Previous related management experience or an equivalent combination of education and experience is strongly preferred
• Strong judgment, emotional intelligence, adaptability, and resilience, with the ability to navigate complex public service situations with compassion and appropriate boundaries
• Knowledge of electronic information services and library technology is required
• Must be willing and able to obtain and maintain a Notary Public commission in the State of Arkansas
• Spanish language skills are highly desirable. Employees who meet CALS qualifications for bilingual proficiency may be eligible for language differential pay

Schedule

This full-time position includes some nights and weekends.

Pay

Starting salary is $55,307.00 annually.

Benefits

• Medical, dental, and vision insurance
• Company-paid retirement
• Life insurance
• Paid time off
• Holiday pay