Branch Manager

Responsibilities

• Maintains overall responsibility for all aspects of the financial institution’s retail network.
• Implements strategies and establishes goals to achieve growth, profit, operational efficiency, and customer service objectives.
• Exercises authority of a manager concerning performance improvement plans, reviews, promotions, salary recommendations, and terminations.
• Performs business development activities by making outside business calls to current and potential customers and utilizing business partners (Merchant Services, Commercial Lender, Business Development Officer) to generate new sales opportunities for the bank.
• Collaborates with various departments within the organization to support operational soundness, safety, and open communication to help deliver quality service to internal and external clients.
• Monitors all branch reporting alongside the Head Teller.
• Provides regular feedback and performance coaching to support individual growth and accountability.
• Coaches, develops, and inspires staff to maximize their potential through one-on-one meetings and observations.

Qualifications

• 2+ years of banking, financial services, and/or sales experience in a management role.
• Bachelor’s degree or equivalent experience.
• Valid drivers license.

Preferred Skills

• Knowledge of banking services including consumer, business lending, and credit administration.
• Proven success in customer service and in the development of strong customer relationships.

Benefits

• Competitive Medical, Dental, Vision Coverage.
• 401(k) Retirement Plan with up to a 4% match.
• Company-paid Life, Short-term Disability, and Long-term Disability insurance.
• Generous Paid Time Off (PTO), Volunteer Time Off (VTO), and Birthday PTO.
• Paid Holidays.
• Health Savings Account (HSA) & Flexible Spending Account (FSA).
• Company events and picnics.