Branch Manager

About the role

The Branch Manager ensures that all operational duties are performed efficiently at the branch location to fulfill and exceed customer expectations, overseeing day-to-day operations, collaborating with sales, assisting with equipment delivery/installation, ensuring adherence to company policies, and working with local sales leaders to deliver the best customer and employee experience.

Responsibilities

• Ensure all operational duties are performed efficiently at the branch location to fulfill and exceed customer expectations.
• Responsible for the day-to-day operations at the branch.
• Exhibit teamwork skills alongside the sales team to ensure a realistic work schedule and meet or exceed customer expectations.
• Assist with equipment delivery and installs in the field when needed.
• Ensure branch location and staff adhere to all company best practices, policies and procedures.
• Collaborate with local sales leader to ensure the best possible experience for Axis customers and employees.

Requirements

• Use company software tools to ensure rental & sales contracts and invoices are produced accurately and timely.
• Execute and manage all rental reservations and contracts.
• Dispatch & coordinate delivery/pick up of equipment, parts, service calls & maintain accurate logs.
• Manage inventory, execute scheduled shop/yard walks, & maintain accurate logs.
• Issue, receive, & manage purchase orders.
• Manage on-call schedule at the branch.
• Manage cash customer activities and communicate process with sellers.
• Maintain employee files and manage work hours.
• Operate forklift and load/unload delivery trucks.
• Deliver/Pick Up & Install Company equipment as needed from time to time.
• Perform other tasks and duties as assigned by Management.

Qualifications

Bachelor’s degree in a related field preferred (not required).

Skills

• Experience/skill with typical software tools and IT tools (rental software, Excel, Salesforce).
• Organized and able to multitask.
• Able to work independently and prioritize efficiently.
• Able to work in a team environment.
• Able to demonstrate problem solving skills.

Benefits

• Fast paced, rapidly growing company.
• Energetic, fun, and motivating work environment.
• Challenging, but encouraging atmosphere.
• Growth opportunities.
• Team Ownership Program Participant.
• Full Healthcare, Vision, and Dental Coverage.
• 5% Retirement Savings Plan.
• 2 Weeks Paid Vacation.
• $50,000.00 in Life Insurance.

Schedule

Full-Time