Branch Manager

About the role

The Branch Operations Manager at Associated Packaging, Inc. is responsible for overseeing all aspects of distribution, customer service, inventory control, and administration while managing office and warehouse operations.

Responsibilities

• Overseeing accuracy, timeliness, and processing of daily customer orders with the customer service team in support of the sales team.
• Reviewing billing edit list on a daily basis.
• Overseeing inventory levels and proper replenishment based on forecasts and historical levels.
• Reviewing daily Purchase Orders for accuracy.
• Ensuring accurate order fulfillment and shipping while coordinating with the Warehouse manager and staff.
• Recruiting, screening applicants, scheduling, and conducting interviews.
• Reviewing personnel records and time sheets to ensure completeness and accuracy before approving and sending to the Human Resource Manager.
• Analyzing and organizing office operations and procedures while striving for continuous improvement and efficient workflow.
• Overseeing and reconciling inventory counts on a quarterly basis and at year-end.
• Tracing history of items to determine reasons for discrepancies.
• Monthly review of financial statements, inventory turns, A/R reports, and Key Performance Indicators (KPIs).
• Offering suggestions to maintain and enhance profitable operations in the Branch.
• Approving all payables and operating expenses incurred by the Branch.
• Determining and planning workload for each employee.
• Scheduling monthly meetings to discuss employee issues, concerns, and problems.
• Working with vendors on implementing new rebates, price supports, and extending renewals.
• Traveling with Sales to see customers as needed.

Requirements

• Bachelor’s degree in business-related field
• Minimum of 10 years of experience in the field of office management
• Ability to maintain the utmost confidentiality and professionalism with excellent verbal, written communication, and interpersonal skills with a customer-service-driven focus
• Basic computer skills and program knowledge relevant to operations and accounting
• Budgeting practices and the analysis of budgets
• Experience using Microsoft Office 365 products (Outlook, Teams, Word, Excel, PowerPoint, SharePoint, etc.)

Qualifications

• Adept at working on multiple concurrent tasks with little supervision
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Calculate figures and amounts such as discounts, interest, commissions, and percentages

Skills

• Independent work and management of priorities under tight deadlines
• Establish and maintain cooperative and effective working relationships within an office
• Effective communication and training associates on documented processes

Benefits

Associated Packaging, Inc. offers a comprehensive benefits package including:

• Paid Time Off (PTO)
• Employee Assistance Programs
• 401(k) matching
• Health Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

The schedule for this role may vary based on the needs of the business and may include some domestic travel to any of the 10 company Branch locations.