Branch Manager
About the role
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Join Associated Bank as a Bank Manager and lead a dynamic team dedicated to delivering exceptional customer experiences and achieving strong business results. You’ll oversee daily branch operations, drive sales and service goals, and develop lasting relationships with customers and your community. This role offers the opportunity to lead with purpose, grow professionally, and make a meaningful impact on your team and the customers you serve. This position requires a credit check per 12 CPR Chapter X, Part 1026, Truth in Lending, Regulation Z. Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and considers its colleagues critical to continued success.
Responsibilities
- Lead, coach, and develop branch colleagues to achieve sales, service, and operational excellence.
- Manage daily branch operations, ensuring compliance with all policies, procedures, and regulatory standards.
- Drive business growth by acquiring new customers and deepening existing relationships through a needs-based approach.
- Partner with internal departments to deliver comprehensive financial solutions to customers and prospects.
- Recruit, hire, train, and retain high-performing team members who reflect Associated Bank’s values and service commitment.
- Establish clear branch goals and action plans to meet or exceed performance targets.
- Champion change and foster an inclusive, positive work environment that supports collaboration and engagement.
- Represent the bank through active community involvement and promote diversity and inclusion initiatives.
Requirements
- Associate degree or equivalent combination of education and experience.
- 2+ years of demonstrated sales leadership and/or supervisory experience.
- 2+ years of goals-based sales experience.
- 5+ years of relevant experience.
- Must pass a credit check per 12 CPR Chapter X, Part 1026, Truth in Lending, Regulation Z.
- Fully comply with all applicable enterprise policies and procedures.
- Act in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act.
- Responsible for reporting suspicious activity to Financial Intelligence.
- Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
- Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.
Preferred qualifications
- Bachelor’s degree in business, finance, or a related field.
- Proven success in branch management or financial center leadership.
Benefits
- Retirement savings including both 401(k) and Pension plans.
- Paid time off to volunteer in your community.
- Opportunities to connect with others through diversity-focused Colleague Resource Groups.
- Competitive salaries with professional development and advancement opportunities.
- Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
- Personal banking, loan, investment and insurance benefits.