Branch Manager

About the role

We’re seeking a Branch Manager to lead operations at one of our medium-sized branches, ensuring exceptional service, operational excellence, and branch growth. The ideal candidate will align the branch with organizational goals while fostering an environment that reflects our SPARKLE values.

What You’ll Do

• Team Development: Lead, develop, and motivate a high-performing branch team; conduct performance evaluations, observations and coaching as well as take appropriate personnel actions to support individual and team success.
• Branch Performance: Monitor and ensure the branch meets or exceeds established objectives and assigned goals, implementing corrective actions as needed.
• Communication and Reporting: Maintain communication with the leadership team; prepare and submit standard reports; attend management meetings; lead daily branch huddles.
• Member and Community Engagement: Represent the branch in its relationships with members, sponsor organizations, suppliers, and community groups.
• Product Promotion: Promote and cross-sell Credit Union products and services to meet member needs and organizational goals using a needs-based approach.
• Policy Compliance: Oversee branch activities to ensure compliance with all Credit Union policies and procedures.

What You Bring

• 3 to 5 years of experience in a similar or related role, with demonstrated leadership abilities.
• A strong understanding of financial services and consumer lending.
• A proven track record of team development and a commitment to operational excellence.
• A proactive approach to member engagement, aligned with our values of Smiling, Passionate, Accountable, Resilient, Kind, a Listener, and Empathetic.

Why Join Us

We believe in building a supportive and inclusive environment where members and team members alike feel valued. We offer opportunities for professional growth and community involvement within a dynamic, purpose-driven organization. We are committed to fostering a workplace culture that exemplifies our values: Sparkle—embracing Smiling, Passionate, Accountable, Resilient, Kind, a Listener, and Empathetic. Commitment to Equal OpportunityAll In Credit Union is an Equal Opportunity Employer. We are dedicated to fostering an inclusive, member-focused environment. We fully accommodate employees with disabilities while ensuring exceptional service. We are proud to be an Equal Opportunity Employer of Females, Minorities, Veterans, and Disabled individuals, and we maintain a drug-free workplace.

Ready to Make a Difference?

If you’re ready to lead with integrity, inspire a team, and make a positive impact in our members’ lives, apply to join us as a Branch Manager today!