Branch Manager
About the Role
We are seeking an experienced, results-oriented, and service-focused individual to manage our branch located in Bardonia, NY. The Branch Manager oversees branch activities and is accountable for the member experience, operational integrity, branch efficiency, and sales activities to identify and support the needs of our membership and branch growth objectives. This position is responsible for developing long-lasting relationships with personal and business members, ensuring member satisfaction, deepening member relationships, retention, and achieving loan and deposit growth objectives.
The successful candidate will develop the branch budget and business plan to maximize branch revenue and profitability while delivering a one-of-a-kind experience to our members.
Responsibilities
- Oversee branch activities to ensure operational integrity and efficiency.
- Develop and maintain long-lasting relationships with personal and business members.
- Drive member satisfaction, retention, and growth in loans and deposits.
- Create and manage the branch budget and business plan to maximize revenue and profitability.
- Utilize Salesforce CRM and sales management experience to support branch objectives.
Requirements
- Minimum of 7 years of related work experience, with at least 2 years in a managerial capacity.
- Prior Salesforce CRM and sales management experience.
- Excellent communication, interpersonal, and organizational skills.
- Bilingual (Spanish or Creole) preferred but not required.
- Notary Public preferred but not required.
Pay
The starting salary range for this position is between $75,000 and $85,000, commensurate with experience.
Benefits
- Competitive pay and target incentive.
- Full medical, dental, and prescription coverage.
- 401(k) plan and profit sharing.
- Generous paid time off, including paid time off for volunteering.
- Discounts on products and services.
- Extensive educational and developmental opportunities, including a formal Tuition Assistance Program.