Branch Manager 4 – Bend, OR

About the role

As a branch leader at U.S. Bank, you will drive an excellent customer experience, ensure compliance with banking laws, coach and develop team members, and partner with wealth, business banking, mortgage, and payment services to help customers reach their financial goals.

Responsibilities

• Demonstrate and ensure all team members provide an excellent customer experience reflective of U.S. Bank culture and core values.
• Lead and manage branch(es) to meet goals and ensure compliance with all banking laws and regulations.
• Regularly coach, develop, mentor, and train team members; exercise discretion with independent judgment.
• Utilize effective communication and critical thinking to identify financial resources for customers and provide direction and recommendations to appropriate products and services.
• Help individual and business customers reach financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services.
• Act as leader for customer experience, provide motivation and direction for the team, expand customer base, and promote and participate in the local market/community to identify needs and promote U.S. Bank products and services.

Requirements

Must obtain and maintain National Mortgage Licensing