Branch Manager (3736)

About the Role

The primary responsibility of the Branch Manager is to manage all personnel and activities to ensure successful execution in delivering our products and services, in accordance with our quality expectations and in a profitable manner. The Branch Manager drives growth in revenue and profitability by ensuring accurate billing, payment collection, and equipment accountability.

Responsibilities

• Manage Operations, Sales, Logistics, Service, and Administrative functions to achieve branch goals, including revenue growth, labor-to-revenue adherence, and profitability.
• Ensure responsiveness to customer and employee inquiries, providing exceptional service.
• Maintain regular communication with branch management and supervisory staff, ensuring effective team communication.
• Organize, manage, and direct personnel assignments, duties, and performance, adhering to company standards.
• Drive revenue growth by building customer relationships and supporting sales efforts.
• Ensure proper documentation and agreements are in place before starting work to secure payment collection.
• Oversee timely legal notices to preserve collection abilities for services and equipment.
• Visit jobsites to coach, support, and ensure crew productivity, efficiency, and quality service.
• Address customer issues promptly, deploying necessary resources.
• Ensure Logistics adheres to policies for rental asset tracking and billing accuracy.
• Oversee timely and accurate billing for all services rendered.
• Partner with the Support Services Group (SSG) for necessary support and communication.
• Support accounts receivable by addressing unresponsive customers and aging invoices.
• Attend industry functions to promote company recognition.
• Evaluate financial and sales data, preparing relevant analysis and reports.
• Prioritize safety to minimize worker’s compensation claims and improve the EMR rating.
• Ensure adherence to company policies, providing coaching and training as needed.

Qualifications

• Bachelor’s degree and 5 years of experience in Construction Management, or equivalent education/experience.
• 3 years of experience managing construction projects.
• Successful project and business management experience.
• Strong planning and organization skills for handling multiple projects.
• Proficiency in PC software applications.
• Ability to read schematics, blueprints, and technical manuals.
• Knowledge of budgeting, cost estimating, and bidding procedures.
• Understanding of contract documents and specifications.
• Skills in workflow analysis and management.

Specific Expectations

• Professional demeanor.
• Excellent written and verbal communication skills.
• Ability to work under pressure and meet deadlines.
• Flexibility to work varying schedules and travel as required.
• Physical ability to perform tasks like walking, standing, stooping, climbing, and lifting heavy materials.

Disclaimer: The above statements describe the general nature and level of work performed. They are not an exhaustive list of responsibilities, duties, and skills required. Personnel may be required to perform duties outside their normal responsibilities as needed.