Branch Manager (3521)
IRONCLAD Powered by Mersino · Muskego, WI · 1 wk ago
Customer ServiceFull-time
About the role
As a Branch Manager at Ironclad, you will lead efforts to drive revenue growth, improve operational efficiency, and ensure branch profitability. We value candidates from diverse backgrounds, as our branches serve a wide range of markets and product lines. You will champion customer service and safety-first practices while fostering a culture of excellence within your team and with clients.
Responsibilities
- Lead overall branch operations to ensure safety, performance, and profitability.
- Grow revenue by identifying opportunities and strengthening customer relationships.
- Develop and manage the branch’s profit and loss (P&L) and business plan.
- Hire, lead, and develop a high-performance team across all functional areas.
- Monitor key metrics: revenue, safety, compliance, and customer satisfaction.
- Collaborate with HR, Safety, Finance, and Compliance teams to resolve issues and meet goals.
- Ensure DOT and OSHA compliance at the branch and champion a strong safety culture.
- Build a service-driven culture that aligns with Ironclad’s core values.
- Other duties as assigned.
Requirements
- 5+ years of successful business management with proven ability to manage a P&L and lead a team to meet performance goals.
- Strong leadership skills in hiring, training, and developing team members.
- Bachelor’s degree or equivalent operational leadership in construction, industrial, or related field.
- Working knowledge of business planning and accounting principles.
- Clear and effective verbal and written communication skills.
- Intermediate proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Valid driver’s license required.
- Knowledge of DOT, OSHA, and safety regulations preferred.
Benefits
- Competitive pay and benefits
- Performance-based bonus plan
- Competitive 401(k) match
- Company vehicle
- Company holidays
- Paid time off
- Paid family leave
- Company-paid short-term and long-term disability
- Opportunities for career advancement
- Commitment to environmental responsibility and sustainability