Branch Manager 2

Location: Garden City, KS - Retail shop

Recruiter: Cyndy Roy | cyndy.roy@airgas.com | Call/Text (720) 580-3735

About the role

The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses. Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency.

Responsibilities

• Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries.
• Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
• Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
• Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.
• Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
• Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring all associates can perform essential branch functions.
• Conduct periodic performance reviews for branch associates.
• Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.

Requirements

• Bachelor's degree in a science, business, or related field. Four years of additional, relevant experience may substitute for the degree, provided a high school diploma is verified.
• 2-3 years of experience in the sales and distribution of industrial gases, welding supplies, or comparable industrial products.
• Ability to read and accurately interpret various documents, including safety rules, Material Safety Data Sheets (MSDS), operating and maintenance instructions, and standard procedure manuals.
• Demonstrated ability to foster a cooperative team environment and effectively collaborate with a diverse group of individuals from various backgrounds and with different personalities.
• Strong organizational and detail-oriented skills, with the capacity to work efficiently in a fast-paced environment.

Qualifications

• Bi-lingual (Spanish) a plus.
• At least two (2) years of experience in a management role.
• Strong background in retail sales and customer service.
• Working knowledge of welding applications and equipment.

Benefits

• Medical, dental, and vision plans.
• Short-term and long-term disability, life, and accidental death and dismemberment (AD&D) insurance.
• Employee Assistance Program (EAP).
• Pre-tax commuter transportation benefit.
• 14-week paid child birth benefit to support growing families.
• Parental leave, vacation, sick time, floating holidays, jury duty, and funeral/bereavement leave.
• Paid holidays for all eligible full-time employees.
• 401(k) Retirement Plan with company match.
• Tuition Assistance and discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.

Pay

Base pay range + Bonus

Schedule

Monday - Friday, Daytime hours

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.