Branch Library Supervisor

About the role

This position supervises the operation of a branch library in the Lincoln County Public Library System.

Responsibilities

• Manages the day-to-day operations of a branch library, including scheduling and directing the work of branch staff.
• Trains, assigns, directs, schedules, supervises, and evaluates personnel.
• Develops, implements, schedules, and monitors adult and children’s programming.
• Establishes policies and procedures to optimize staff efficiency.
• Balances money drawer and prepares financial report; keeps copies of all deposit slips to ensure accurate financial records.
• Compiles monthly statistical reports on library use and program attendance.
• Ensures that library facility, grounds, and equipment are properly maintained.
• Participates in annual planning and implementation of the Summer Learning Program.
• Assists in the selection and weeding of materials in the branch location.
• Supervises the provision of customer services.
• Resolves patron problems, including issues related to disputed fines; makes decisions concerning damaged items; handles or directs concerns or complaints.
• Assists patrons at the circulation desk; checks materials in and out; places materials on reserve; renews and issues library cards; receives payment for fines; registers patrons for internet use and schedules internet sessions; assists patrons in locating materials; assists patrons with public access computers.
• Performs opening and closing procedures.
• Performs related duties.

Requirements

• Knowledge of county and library policies.
• Knowledge of modern library principles, methods, and practices.
• Knowledge of patron services principles.
• Knowledge of collection management principles.
• Knowledge of equipment commonly found in an office setting.
• Knowledge of library programming development and implementation principles.
• Knowledge of ALA best practices and guidelines.
• Knowledge of computers, printers, and job-related software including integrated library systems.
• Skill in the training and supervision of personnel.
• Skill in operating vehicles.
• Skill in decision making.
• Skill in prioritizing and organizing work.
• Skill in program development and implementation.
• Skill in the provision of patron assistance and services.
• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
• Skill in interpersonal and public relations.
• Skill in compiling information and preparing reports.
• Skill in the organization and maintenance of paper/electronic files.
• Skill in multimedia applications, mobile technology, and standard application software.
• Skill in oral and written communication.

Qualifications

• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
• Master of Library Science degree preferred.
• Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with one to three years’ experience or service.
• Possession of or ability to readily obtain and maintain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated.

Work Environment

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping.
• The employee frequently lifts light and occasionally heavy objects and climbs ladders.
• The work is typically performed in a library.

Supervisory Responsibility

This position has shared supervision over assigned branch personnel.