Branch Leader - Wilson Main

Regular, full-time position. Fluency in English required. 1st shift.

About the role

The branch leader is responsible for managing all aspects of an assigned branch, driving performance through leadership, coaching, and business development. This role is critical to Truist’s purpose of inspiring and building better lives and communities, with a focus on small business expertise.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values within the team.
• Drive business development and branch performance in alignment with Truist’s strategy, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
• Grow branch revenue through Small Business development, new client strategies, and prospecting via face-to-face appointments, outbound calling, and community involvement.
• Lead, coach, and motivate teammates to fulfill Truist’s Purpose, Mission, and Values for client financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations teams to ensure compliance with bank procedures, internal controls, risk management, and the Truist Code of Ethics.
• Collaborate with IRM and key line-of-business partners to foster a One Team culture within the branch.
• Manage human capital decisions, including interviewing, hiring, workforce scheduling, performance reviews, disciplinary actions, and development planning for all branch team members.
• May assist with teller transactions as needed.

Requirements

• Bachelor’s degree or equivalent education and related training/experience.
• Two years of financial services and consumer/small business expertise or equivalent experience.
• One year of branch leadership or management experience.
• Strong interpersonal, sales, relationship-building, and prioritization skills.
• Excellent written and verbal communication skills.
• Must become SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Preferred Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership development programs.

Benefits

All regular teammates (working 20+ hours per week) are eligible for benefits, including:

• Medical, dental, and vision insurance.
• Life insurance, disability, and accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on hire date and full-time/part-time status) and 10 sick days in the first year, plus paid holidays.
• Depending on the position and division, may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.