Branch Leader - Mount Holly
Truist · Mount Holly, NC · 1 mo ago
FinanceFull-time
Regular position. Language Fluency: English (Required). Work Shift: 1st shift (United States of America).
Responsibilities
- Manage all aspects of the assigned branch, driving performance through leadership, coaching, management, and business development.
- Ensure compliance with internal controls, operational procedures, risk‑management policies, and the Tru ist Code of Ethics.
- Oversee human‑capital functions including interviewing, selection, hiring, workforce scheduling, performance reviews, disciplinary actions, and development planning.
- Cross‑train as needed to assist with teller transactions.
- Promote a positive public image in the community and instill Tru ist’s Purpose, Mission, and Values.
- Drive branch business development across Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
- Generate branch revenue through Small Business development and new‑client strategies.
- Grow Small Business expertise via face‑to‑face appointments, outbound calling, and prospecting; similarly expand Mass Affluent relationships.
- Participate in civic, government, professional, business, and community affairs to prospect new business and build the Tru ist brand.
- Execute branch engagement routines by leading, coaching, and motivating teammates to achieve financial success and team empowerment.
- Partner with IRM and Operations officers to ensure procedural compliance, complete required training, and foster a One Team culture.
- Collaborate with IRM and key line‑of‑business partners to promote integrated teamwork within the branch.
Qualifications
- Bachelor’s degree or equivalent education, training, and experience.
- Two years of financial‑services and consumer/small‑business expertise (or equivalent performance).
- One year of prior branch leadership or management experience.
- Strong interpersonal, sales‑relationship, and prioritization skills.
- Excellent written and verbal communication abilities.
- SAFE Mortgage Licensing Act compliance within 30 days of hire, including NMLS registration and background check.
- Ability to inspire, lead, and coach others.
Preferred Qualifications:
- Bachelor’s degree concentrated in Business, Accounting, Finance, or Banking.
- Graduate of Tru ist Internal Leadership Development Programs.
Benefits
- Medical, dental, vision, life insurance, disability, accidental death & dismemberment coverage.
- Tax‑preferred savings accounts and a 401(k) retirement plan.
- Minimum of 10 days of vacation (prorated) and 10 sick days (prorated) during the first year, plus paid holidays.
- Potential eligibility for a defined‑benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division.
- Benefits available to regular teammates working 20 hours or more per week; specific eligibility may vary by division, role, and employment status.