Branch Leader I or II Market Street

About the role

The branch leader manages all aspects of assigned branch. Responsibilities include driving branch performance through leading, coaching and managing; business development; ensuring compliance with internal controls, operational procedures and risk management policies; managing human capital including interviewing, selection, hiring, conducting performance reviews, disciplinary actions, workforce management scheduling; and assisting with teller transactions as needed.

Responsibilities

• Drive branch performance through leading, coaching and managing
• Lead, grow, coach and motivate teammates to fulfill the Purpose, Mission and Values for client's financial success and team empowerment
• Partnership with Integrated Relationship Management (IRM) and Operations partners
• Ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics
• Proactively collaborate with all IRM and key line of business partners to lead and promote One Team culture within branch
• Manage human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling including disciplinary actions for all members of branch team
• Drive branch revenue through Small Business development and new client strategies
• Participate in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist Brand

Requirements

Small business expertise and development critical to Truist’s Purpose of inspiring and building better lives and communities. Bachelor’s degree or equivalent education and related training or experience. Two years of financial services and consumer/small business expertise or equivalent experience and/or performance. One year of previous branch leadership or management experience. Strong interpersonal, sales relationship and prioritization skills. Strong written and verbal skills. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check. Ability to inspire, lead and coach others.

Qualifications

• Bachelor’s degree or equivalent education and related training or experience
• Two years of financial services and consumer/small business expertise or equivalent experience and/or performance
• One year of previous branch leadership or management experience
• Strong interpersonal, sales relationship and prioritization skills
• Strong written and verbal skills
• MUST BE SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check
• Ability to inspire, lead and coach others

Skills

Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check. Ability to inspire, lead and coach others.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.