Branch Leader I/II/III (Saturday Required) - Southeastern PA Area

About the role

The branch leader has responsibility for managing all aspects of the assigned branch, including driving performance, coaching, business development, compliance, and human capital management.

Regular position; English required; 1st shift (United States).

Responsibilities

• Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.
• Drive the business development of the branch to deliver strong team and individual performance through personal productivity in areas such as Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership.
• Drive branch revenue through Small Business development and new client strategies.
• Drive growth of Small Business expertise through branch routines of face‑to‑face appointments, outbound calling, and prospecting; grow Mass Affluent through face‑to‑face appointments and outbound calling.
• Participate in civic, government, professional, business, community affairs, associations and groups (as reviewed and approved in the market) to prospect and develop new business through community involvement and building the Truist Brand.
• Responsible for executing branch engagement routines by leading, growing, coaching and motivating teammates to fulfill the Purpose, Mission and Values for client financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations partners; collaborate with the area operations officer to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics; ensure all required training is completed by the team.
• Proactively collaborate with IRM and key line‑of‑business partners to lead and promote a One Team culture within the branch through One Team/Business Partnerships.
• Responsible for human capital decisions: interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, performance counseling, and disciplinary actions for all branch team members.
• May be cross‑trained to assist with teller transactions as needed.

Requirements

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship and prioritization skills.
• Strong written and verbal skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment (including new or transfer of registration and applicable NMLS background check).
• Ability to inspire, lead and coach others.

Preferred Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking.
• Graduate of Internal Leadership Development Programs.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates receive no less than 10 days of vacation (prorated) and 10 sick days (prorated) during their first year, plus paid holidays. Depending on the position and division, the role may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. For more details, visit the Truist Benefits site.

Schedule

Work shift: 1st shift (United States of America).