Branch General Manager- Spartanburg Westgate SC

About the role

Managing/Coaching a staff of bankers that have an assigned book of business. Executes on complex retail strategies and tactics to increase the mass affluent households, fulfill customer needs, and provide an excellent customer experience.

Leading and coaching team to provide excellent customer service and effectively resolve customer issues. Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.

Managing portfolio of high value consumer and business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.

Increased responsibility around OCR Partnership and Deepening Metrics. Goals will be provided according to the opportunity at the location.

Leveraging available tools and technology to identify and present sales and service opportunities. Maintaining knowledge and educates team on all products, services, technology and policies.

Maintaining active involvement in the community, and develops key business and community relationships.

Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture.

Responsibilities

• Managing/Coaching a staff of bankers that have an assigned book of business.
• Executing on complex retail strategies and tactics to increase the mass affluent households, fulfill customer needs, and provide an excellent customer experience.
• Leading and coaching team to provide excellent customer service and effectively resolve customer issues.
• Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
• Managing portfolio of high value consumer and business customers.
• Leading the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.
• Increasing responsibility around OCR Partnership and Deepening Metrics.
• Leveraging available tools and technology to identify and present sales and service opportunities.
• Maintaining knowledge and educating team on all products, services, technology and policies.
• Maintaining active involvement in the community, and developing key business and community relationships.
• Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture.

Qualifications

• Exempt Status: Exempt (Not eligible for overtime pay)
• Workplace Type: Office

Benefits

• Tobacco-Free Hiring Practice: Yes

Pay

Commensurate with experience

Schedule

Varies