Branch Director, Home Health
About the role
Become a part of our caring community. As Branch Director, you will report to the Market Executive of Operations in this onsite role in Seattle, WA. You will manage daily branch operations.
Responsibilities
- Ensure operational efficiencies, quality of patient care, regulatory compliance, support of business development and patient base growth, achievement of goals, and people management/development.
- Manage the branch/clinical staff and have direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process.
- Establish Branch's revenue and budget goals, recognize clinical leadership, provide support and guidance to the Clinical Manager(s), and promote more effective performance and delivery of quality home care services.
- Maintain office operations in an productive and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
- Conduct quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follow up on negative patient satisfaction surveys and follow-up visits with referral sources.
- Communicate with the Area Director of Operations or the AVP of Operations for direction and implementation of programs and protocols.
- Partner with Sales Directors and Account Manager(s) to meet budgeted admission goals. Participate in sales and marketing initiatives.
Requirements
- Current and unrestricted Registered Nurse (RN), Physical Therapist (PT) or Occupational Therapist (OT) licensure in Washington State.
- One year of healthcare operations in Home Health or three years of healthcare operations management experience in Hospice or SNF, or five years of clinical management experience in a Home Health setting.
- Demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
- Experienced with quality improvement monitoring and reporting tools and methods.
- Knowledge of business management, governmental regulations, and accreditation standards.
- EMR proficiency.
Preferred Experience/Skills
- Fiscal management experience.
- Expertise in OASIS and/or Minimum Data Set (MDS).
- Homecare Homebase (HCHB) experience.
- Solid PDGM expertise.
Benefits
Description Of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.