Branch Courier

Duties & Responsibilities

• Serve Texas Tech CU members, employees, and guests pleasantly and professionally in accordance with Texas Tech CU core values of Trust, Respect, Excellence, Kindness, and Stewardship.
• Sort incoming and outgoing mail and interoffice correspondence
• Deliver mail, documents, and packages between branches according to established schedules
• Support the Consumer Lending Department through the delivery and pickup of official documents at the Tax Assessor’s Office, the Lubbock County Courthouse, and other local offices as needed
• Pick up mail and items from branch locations
• Transport office supplies, materials, and other items as needed between branch locations
• Ensure proper handling, security, and confidentiality of all documents and materials
• Maintain delivery logs and records as needed to ensure accuracy and accountability
• Follow established routes while adapting to operational needs as required
• Carry out basic vehicle checks and report maintenance issues in a timely manner
• Provide professional and courteous service when interacting with staff at all branch locations
• Serve as a backup to the reception desk at the Operations Office as needed
• Support the Consumer Banking Director with other duties as assigned

Skills & Qualifications

• A high school diploma or equivalent required
• Valid driver’s license with a clean driving record
• Ability to drive safely in varying weather and traffic conditions
• Strong organizational skills and attention to detail
• Ability to handle confidential information with integrity
• Dependable, punctual, and self-motivated
• Strong communication and interpersonal skills
• Ability to lift and carry packages up to 50 lbs
• Ability to stand, walk, and drive frequently
• Self-discipline and focus required to complete repetitive tasks