Branch Coordinator Spray Equipment Repair

This position is located at Store #704340, 920 Morgan St, Ste. T, Des Moines, IA 50309.

About the role

This full-time position is essential to the success of our commercial branches. The Spray Equipment Repairer and Coordinator works closely with wholesale and retail customers to determine their needs, answer questions about spray equipment products and repairs, and recommend solutions. You will promptly resolve customer concerns, ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of products and store. The role involves achieving excellent customer service while consistently meeting the store’s sales goals.

Starting pay is $20.00 per hour.

Responsibilities

• Perform repairs on all types of spray equipment (e.g., airless, conventional, electrostatic, pressure washers) at the store or at customers' job sites
• Repair branch tinting and mixing equipment
• Educate other employees and customers on spray equipment
• Maintain inventory levels of spray parts and locate out-of-stock parts as necessary

Requirements

• 18 years of age or older
• Legally authorized to work in the country of employment without requiring sponsorship for employment visa status, now or in the future
• Able to operate a computer and communicate via telephone, with or without reasonable accommodation
• Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs., with or without reasonable accommodation
• Willingness to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• Able to operate material handling equipment (e.g., hand truck, pallet jack, forklift) safely once trained, with or without reasonable accommodation

If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal and completed all HR Cloud eLearning courses required for your current position.

Preferred Qualifications

• Prior work experience in retail or customer service
• Customer service skills, including problem solving and handling customer complaints
• Good written and verbal communication skills
• Prior experience with repairing spray equipment
• High school diploma or comparable certification (e.g., GED)
• Valid driver’s license
• Ability to speak more than one language, preferably Spanish

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent, and passion make it possible to live this purpose and help customers and our business achieve great results.

We invest in and support our employees in:

• Life – with rewards, benefits, and flexibility to enhance health and well-being
• Career – with opportunities to learn, develop new skills, and grow contributions
• Connection – with an inclusive team and commitment to our communities

Benefits

A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that may be eligible for if hired as a Sherwin-Williams employee.