Branch Coordinator - Floorcovering Installations

This position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates all aspects of floorcovering installation through independent contractors to service wholesale floorcovering customers. The role is based at Store #1214, located at 5350 W Raymond St, Indianapolis, IN, 46241-4337.

Job duties involve contact with customers (which may include minors), access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. A review of criminal history is required for this role to protect the business, its operations, reputation, and the safety of customers, staff, and the public.

Responsibilities

• Support the sales efforts at a Sherwin-Williams floorcovering store, servicing wholesale customers.
• Assist the Branch Manager in identifying floorcovering installers.
• Establish installation schedules and communicate assignments.
• Perform on-site inspections of installations to ensure customer satisfaction.
• Review new and existing floorcovering installer accounts, including contacting outside sources for information.
• Ensure all installer transactions are handled properly through the store computer operating system and records are maintained.
• Determine floorcovering installation training needs and require training as appropriate.

Requirements

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for an employment work visa now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation.
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Qualifications

• Minimum Requirements: As listed above.
• Preferred Qualifications:
  • High School diploma or GED.
  • At least one (1) year of experience working in delivery, retail, or customer service.
  • Previous work experience selling floorcovering and/or floorcovering products.
  • Prior work experience operating floorcovering cutting equipment.
  • Previous work experience installing floorcovering.
  • Carpet and Vinyl Installation Certification by the Carpet and Rug Institute.
  • Ability to read, write, comprehend, and communicate in more than one language (especially Spanish).

Benefits

Sherwin-Williams offers a wide range of world-class benefits designed to support employees and their families in areas such as health, retirement, total well-being, and daily commuting. A general description of benefits can be found at http://www.myswbenefits.com/ (select "Candidates" to view eligible offerings).