Branch Claims Representative
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. No Job ID etc. Remove boilerplate: EEO, equal opportunity, scam warning, navigation, cookie, legal, application instructions. Also remove duplicated lines. We need to preserve substantive info. Let's parse the posting: First paragraph: "A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs." This is about the company, maybe "About the role" or could be intro. Could be placed under
before sections? The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
Thus we need to decide which sections have real content.
Content:
- Intro about company: could be "About the role" maybe.
- Job Description: "We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to Investigate, evaluate, and settle entry-level insurance claims Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products Learn and comply with Company claim handling procedures Develop entry-level claim negotiation and settlement skills Build skills to effectively serve the needs of agents, insureds, and others Meet and communicate with claimants, legal counsel, and third-parties Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements"
That's a list of duties/responsibilities.
- Desired Skills & Experience: list of skills.
- Benefits: paragraph about benefits: "Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!"
Thus we have Benefits content.
- Pay: Not explicitly stated (no salary figure). So we should NOT create Pay section.
- Schedule: Not explicitly stated (though mentions work-from-home flexibility). Could be considered schedule? The posting mentions "We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team." That's about schedule flexibility. Might be considered schedule content. However the instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. For Schedule, we have mention of work-from-home flexibility. That is schedule-related. So we could include a Schedule section with that info.
But we need to check if we should treat that as part of About the role or Responsibilities? It's about work arrangement. Could be its own Schedule section.
We also have "Qualifications" maybe overlapping with Desired Skills & Experience. Could treat as Requirements/Qualifications.
We need to avoid thin sections. Let's decide sections:
- About the role: intro paragraph about company and role.
- Responsibilities: list of duties (investigate, evaluate, etc.)
- Requirements / Qualifications: maybe combine? The posting has "Desired Skills & Experience" which includes education, abilities. Could be Requirements.
- Skills: maybe separate? But Desired Skills & Experience already includes skills. Could treat as Skills section.
But we need to avoid duplication. Perhaps we can have:
- About the role (intro)
- Responsibilities (duties)
- Requirements (education, experience, abilities)
- Benefits (benefits)
- Schedule (work-from-home flexibility)
We should not create Qualifications separate if we have Requirements.
We need to use
for each section heading.
Inside each section, we need to use
for prose,
- for lists.
We must preserve all substantive info, not invent.
Let's extract content precisely.
About the role: "A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs." Also maybe include "We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team." That is more about work arrangement; could go to Schedule. But we could also include in About the role. However we might want to keep About the role short.
Better: About the role: first two sentences.
Responsibilities: list of duties from "This job handles entry-level insurance claims..." through the bullet-like list.
Let's extract responsibilities sentences:
"This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution."
"This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely."
"This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to"
Then a list:
- Investigate, evaluate, and settle entry-level insurance claims
- Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
- Learn and comply with Company claim handling procedures
- Develop entry-level claim negotiation and settlement skills
- Build skills to effectively serve the needs of agents, insureds, and others
- Meet and communicate with claimants, legal counsel, and third-parties
- Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
- Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements
We need to preserve all.
Now Requirements/Qualifications: "Desired Skills & Experience Bachelor’s degree or direct equivalent experience with property/casualty claims handling Ability to organize data, multi-task and make decisions independently Above average communication skills (written and verbal) Ability to write reports and compose correspondence Ability to resolve complex issues Ability to maintain confidentially and data security Ability to effectively deal with a diverse group individuals Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents) Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage Continually develop product knowledge through participation in approved educational programs"
We can turn each ability into list items.
Benefits: "Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!"
Schedule: "We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team."
We need to ensure we don't create sections with filler. All have content.
Now produce HTML.
Structure:
About the role
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Responsibilities
- Handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution.
- Provides service to agents, insureds, and others to ensure claims resolve accurately and timely.
- Includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to:
- Investigate, evaluate, and settle entry-level insurance claims
- Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
- Learn and comply with Company claim handling procedures
- Develop entry-level claim negotiation and settlement skills
- Build skills to effectively serve the needs of agents, insureds, and others
- Meet and communicate with claimants, legal counsel, and third-parties
- Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
- Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements
But note nested lists: we have a top-level list item that contains a sublist. That's okay.
Alternatively we could flatten: but it's fine.
Now Requirements:
Requirements
- Bachelor’s degree or direct equivalent experience with property/casualty claims handling
- Ability to organize data, multi-task and make decisions independently
- Above average communication skills (written and verbal)
- Ability to write reports and compose correspondence
- Ability to resolve complex issues
- Ability to maintain confidentiality and data security
- Ability to effectively deal with a diverse group of individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
- Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
- Continually develop product knowledge through participation in approved educational programs
Note: fix typo "confidentially" to "confidentiality". Also "a diverse group individuals" -> "a diverse group of individuals". We must preserve substantive info but can we correct grammar? The instruction says
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Thus we need to decide which sections have real content. Content: - Intro about company: could be "About the role" maybe. - Job Description: "We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to Investigate, evaluate, and settle entry-level insurance claims Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products Learn and comply with Company claim handling procedures Develop entry-level claim negotiation and settlement skills Build skills to effectively serve the needs of agents, insureds, and others Meet and communicate with claimants, legal counsel, and third-parties Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements" That's a list of duties/responsibilities. - Desired Skills & Experience: list of skills. - Benefits: paragraph about benefits: "Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!" Thus we have Benefits content. - Pay: Not explicitly stated (no salary figure). So we should NOT create Pay section. - Schedule: Not explicitly stated (though mentions work-from-home flexibility). Could be considered schedule? The posting mentions "We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team." That's about schedule flexibility. Might be considered schedule content. However the instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. For Schedule, we have mention of work-from-home flexibility. That is schedule-related. So we could include a Schedule section with that info. But we need to check if we should treat that as part of About the role or Responsibilities? It's about work arrangement. Could be its own Schedule section. We also have "Qualifications" maybe overlapping with Desired Skills & Experience. Could treat as Requirements/Qualifications. We need to avoid thin sections. Let's decide sections: - About the role: intro paragraph about company and role. - Responsibilities: list of duties (investigate, evaluate, etc.) - Requirements / Qualifications: maybe combine? The posting has "Desired Skills & Experience" which includes education, abilities. Could be Requirements. - Skills: maybe separate? But Desired Skills & Experience already includes skills. Could treat as Skills section. But we need to avoid duplication. Perhaps we can have: - About the role (intro) - Responsibilities (duties) - Requirements (education, experience, abilities) - Benefits (benefits) - Schedule (work-from-home flexibility) We should not create Qualifications separate if we have Requirements. We need to use
for each section heading. Inside each section, we need to use
for prose,
- for lists.
We must preserve all substantive info, not invent.
Let's extract content precisely.
About the role: "A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs." Also maybe include "We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team." That is more about work arrangement; could go to Schedule. But we could also include in About the role. However we might want to keep About the role short.
Better: About the role: first two sentences.
Responsibilities: list of duties from "This job handles entry-level insurance claims..." through the bullet-like list.
Let's extract responsibilities sentences:
"This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution."
"This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely."
"This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to"
Then a list:
- Investigate, evaluate, and settle entry-level insurance claims
- Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
- Learn and comply with Company claim handling procedures
- Develop entry-level claim negotiation and settlement skills
- Build skills to effectively serve the needs of agents, insureds, and others
- Meet and communicate with claimants, legal counsel, and third-parties
- Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
- Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements
We need to preserve all.
Now Requirements/Qualifications: "Desired Skills & Experience Bachelor’s degree or direct equivalent experience with property/casualty claims handling Ability to organize data, multi-task and make decisions independently Above average communication skills (written and verbal) Ability to write reports and compose correspondence Ability to resolve complex issues Ability to maintain confidentially and data security Ability to effectively deal with a diverse group individuals Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents) Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage Continually develop product knowledge through participation in approved educational programs"
We can turn each ability into list items.
Benefits: "Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!"
Schedule: "We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team."
We need to ensure we don't create sections with filler. All have content.
Now produce HTML.
Structure:
About the role
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Responsibilities
- Handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution.
- Provides service to agents, insureds, and others to ensure claims resolve accurately and timely.
- Includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to:
- Investigate, evaluate, and settle entry-level insurance claims
- Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
- Learn and comply with Company claim handling procedures
- Develop entry-level claim negotiation and settlement skills
- Build skills to effectively serve the needs of agents, insureds, and others
- Meet and communicate with claimants, legal counsel, and third-parties
- Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
- Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements
Requirements
- Bachelor’s degree or direct equivalent experience with property/casualty claims handling
- Ability to organize data, multi-task and make decisions independently
- Above average communication skills (written and verbal)
- Ability to write reports and compose correspondence
- Ability to resolve complex issues
- Ability to maintain confidentiality and data security
- Ability to effectively deal with a diverse group of individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
- Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
- Continually develop product knowledge through participation in approved educational programs