Branch Banking - Leader
Flagstar Bank · Apple Valley, MN · 4 wk ago
Finance$59k–$99k/yrFull-time
About the role
Branch Banking - Leader, Apple Valley, CA 92307. A Branch Banking Leader coaches a high‑performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. This role focuses on coaching to sales, revenue growth, and operational integrity, delivering high levels of client service.
Responsibilities
- Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non‑interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives. Use independent judgement and discretion to make sound financial decisions.
- Sales Leadership and Coaching: Create and execute business development plans; actively support execution of partner‑produced sales and branch initiatives. Provide training, development, and coaching to branch teams on mission and how to effectively engage to deliver on targets. Foster the right environment for branch teams and clients. Responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning, and ensuring all staff comply with compliance requirements.
- Client Experience: Deliver client engagement and education using available tools and systems. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on the mission and purpose. Analyze and resolve problems pertaining to branch operations and client satisfaction.
- Risk Management: Foster a culture of disciplined risk management, helping teams identify and mitigate reputational, regulatory, employee, and client risks. Ensure team awareness, understanding, and adherence to all applicable bank policies and regulations. Meet operational excellence standards. Use independent judgement and discretion to make decisions.
- Additional Accountabilities: Perform special projects and additional duties as required. Consistently adhere to regulatory and compliance policies and standards linked to the job and complete required compliance training. Accountable to maintain compliance with applicable federal, state, and local laws and regulations.
Requirements
- Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
- Minimum experience required: 6+ years of overall branch sales experience.
- Two (2)+ years in a leadership role.
Qualifications
- Preferred education: Undergraduate Degree (4 years or equivalent).
Skills
- Creating Diverse and Cohesive Team.
- Education, Coaching and Mentoring.
- Prioritize Competing Demands.
- Drive for Results.
- Profit Discipline.
- Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross‑functional insights.
- Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
- Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
- Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
Benefits
- Medical, dental, vision, life, and disability insurance.
- Comprehensive leave program.
Pay
Pay Range: $59,085.00 – $99,485.00 (actual starting base pay determined by location, experience, and other non‑discriminatory factors; total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.)