Jobs · Consulting · North Carolina

Branch Banking Client Consultant I - North Brunswick NJ

Flagstar Bank · Brunswick County, NC · 4 wk ago
Consulting$17–$22.55/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. No filler like "commensurate with experience". We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, etc. Must preserve all substantive info. Let's parse the posting. Job Summary: paragraph about role. Job Responsibilities: includes Sales Performance, Client Experience, Risk Management, Additional Accountabilities. Job Requirements: Required Qualifications: Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent. Minimum experience required: Less than 2 years of customer service and sales experience. Preferred Qualifications: Experience in Financial Services Industry. Job Competencies: list of competencies (Action-oriented, Business Acumen, Approachability, Problem Solving, Priority Management, plus some extra sentences about building relationships, fostering culture). Those could go under Skills or Qualifications? The instruction: Use headings for sections like Skills, Qualifications, etc. We have both Required Qualifications and Preferred Qualifications and Job Competencies. We could combine into Requirements (maybe includes required qualifications) and Skills (competencies). Or we could have Qualifications section for education/experience, and Skills section for competencies. Benefits: The posting mentions: "Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank". That's substantive: list of benefits. So we should include Benefits section with ul list. Pay: "Pay Range $17.00 - $22.55". Also mention "Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment." That's substantive. So Pay section. Schedule: Not mentioned. No schedule info. So we should not include Schedule heading. About the role: Could be Job Summary. Use heading About the role. Responsibilities: Use heading Responsibilities. Requirements: Could include Required Qualifications (education/experience) and maybe Preferred Qualifications. We'll put under Requirements. Skills: Use heading Skills for Job Competencies. Benefits: as described. Pay: as described. We must not include filler like "commensurate with experience". Not present. We must not include duplicated lines. Ensure we preserve all substantive info. Let's extract details. Job Summary paragraph: "The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming clients, identifying their needs, and performing teller functions and financial transactions in an accurate, efficient, and friendly manner to support their financial goals. This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates. This role exists to create a positive and trusted branch experience where clients feel supported, informed, and connected to the right financial solutions while their everyday banking needs are handled accurately and efficiently. The role also exists to support branch growth and service goals by balancing teller transaction execution, client engagement, timely problem resolution, and adherence to bank policies, procedures, and regulatory requirements." We'll put that in

under About the role. Responsibilities: Need to capture bullet points? The text is paragraph with headings inside: Sales Performance:, Client Experience:, Risk Management:, Additional Accountabilities. We can convert each to

  • . Let's extract each. Sales Performance: "Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative" Client Experience: "Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to introductions." Risk Management: "Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations." Additional Accountabilities: "Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations." We'll put each as li. Requirements: Required Qualifications: Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent. Minimum experience required: Less than 2 years of customer service and sales experience. Preferred Qualifications: Experience in Financial Services Industry. We could format as ul. Skills: Job Competencies list: Action-oriented - Enjoys working hard, is action oriented and full of energy for the things he/she sees as challenging. Not fearful of acting with minimum of planning. Seizes more opportunities than others by aggressively and enthusiastically pursuing action to achieve results. Possesses a sense of urgency. Business Acumen - Knows products and understands our sales process. Is aware of how strategies and tactics work in the marketplace and what motivates a customer. Has courage and aspiration to do things differently in the marketplace. Approachability - Is easy to approach and talk to. Spends the extra effort to put others at ease. Can be warm, pleasant, and gracious. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well. Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Is a good listener and early knower, gathering informal and incomplete information in time to do something about it. Priority Management - Spends his/her time and the time of others on what's important. Can quickly sense what will help or hinder accomplishing a goal. Eliminates roadblocks and creates focus. Uses his/her time effectively and efficiently and values time. Gets more done in less time than others and can attend to a broader range of activities. Then there is extra paragraph after that: "Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders." That seems like additional competency description; we could include as part of Skills as another bullet or as a paragraph. Since it's not a labeled competency, we could add as a separate bullet under Skills. Physical demands (ADA): "The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting." This is substantive; could be included under Requirements or maybe a separate section? There's no heading for Physical demands; we could include under Requirements as a note. But the instruction: only include sections when posting has real specific content. We could add a short p under Requirements about physical demands. Or we could add a separate section like "Physical Demands" but not in allowed headings list. The allowed headings are limited to those listed; we should not create other headings. So we can incorporate physical demands into Requirements section as a paragraph. Benefits: list: medical, dental, vision, life, disability insurance, comprehensive leave program. Also link to Benefits | Flagstar Bank (but we should not include link? The instruction: preserve ALL substantive information; do not invent or summarize away detail. The link is part of the posting; we could include as a p with the link text. However, we should not include navigation/legal/EEO etc. The link is not boilerplate; it's a benefits link. We can include as a p: "For detailed information, see Benefits | Flagstar Bank." Or we could keep the sentence: "Please click the following link for detailed information: Benefits | Flagstar Bank". That's substantive. Pay: includes: "Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Pay Range $17.00 - $22.55". We'll put that in a p under Pay. We must not include repeated lines. Ensure we don't include the "Flagstar is an Equal Opportunity Employer - Vets/Disabled" etc. That's boilerplate; remove. Also remove "We are committed to providing clear and accurate compensation information in accordance with applicable laws." That's part of Pay section? Actually it's before Pay Range. It's substantive about compensation determination; we can keep it as part of Pay. Now construct HTML. We'll have:

    About the role

    ...summary...

    Responsibilities

    • Sales Performance: Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative
    • Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to introductions.
    • Risk Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.
    • Additional Accountabilities: Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

    Requirements

    • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
    • Minimum experience required: Less than 2 years of customer service and sales experience
    • Preferred Qualifications: Experience in Financial Services Industry

    The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

    Skills

    • Action-oriented - Enjoys working hard, is action oriented and full of energy for the things he/she sees as challenging. Not fearful of acting with minimum of planning. Seizes more opportunities than others by aggressively and enthusiastically pursuing action to achieve results. Possesses a sense of urgency.
    • Business Acumen - Knows products and understands our sales process. Is aware of how strategies and tactics work in the marketplace and what motivates a customer. Has courage and aspiration to do things differently in the marketplace.
    • Approachability - Is easy to approach and talk to. Spends the extra effort to put others at ease. Can be warm, pleasant, and gracious. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well.
    • Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Is a good listener and early knower, gathering informal and incomplete information in time to do something about it.
    • Priority Management - Spends his/her time and the time of others on what's important. Can quickly sense what will help or hinder accomplishing a goal. Eliminates roadblocks and creates focus. Uses his

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