Branch Banking - Assistant Leader

About the role

Location: Surprise, AZ 85374-4295

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.

Responsibilities

• Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income).
• Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
• Support in the coaching, development and mentorship of the team members.
• Actively support the execution of partner produced sales and marketing initiatives.
• Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets.
• Assist the Branch Banking Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• Deliver client engagement and education--using the tools and systems available.
• Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
• Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations.
• Meet operational excellence standards.
• Perform special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Requirements

Required Qualifications:

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 2+ Years of branch sales experience.
• Experience with a variety of banking products.
• Experience with banking risk management.

Qualifications

Preferred Qualifications:

• Education level preferred: Undergraduate Degree (4 years or equivalent) or equivalent experience.
• 4+ years of branch banking and/or financial institution sales experience.
• Experience in a leadership role.

Skills

• Creating Diverse and Cohesive Teams.
• Education, Coaching and Teaching.
• Creating followship.
• Objectively evaluating talent.
• Creating accountability.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Comprehensive leave program

For detailed information: Benefits | Flagstar Bank

Pay

Pay Range: $20.87 - $35.74 (actual starting base pay determined based on location, experience, and other non-discriminatory factors permitted by law; total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment)