Branch (Area) Manager (On-site)

About the role

Shield Healthcare is looking for a Branch (Area) Manager to oversee the overall sales, operations, and daily staff activities of our Raleigh, North Carolina sales office.

Responsibilities

• Achieve sales, expense, and operating income budget
• Supervision and direction of office staff to include interviews, selection, training, disciplinary action, and terminations
• Conduct monthly Quality Control reviews and review with CSRs
• Responsible for Sales Office semi-annual business plan
• Develops and implements sales office budget semi annually
• Implements corporate sales strategies with quantifiable objectives specific to the market
• Participate in community organizations to enhance SHC’s visibility
• Understand competitive forces and develops strategies to overcome them
• Maintain sales coverage for vacant sales territories
• Safety/OSHA/facilities management

Qualifications

• Bachelor’s degree
• 3+ years customer service supervisor/management experience
• Proven track record of achieving sales, expense, and operating income budgets
• Sales aptitude and problem resolution
• Experience with financial planning and budget issues
• Excellent written and verbal communication skills
• Capable of building effective sales teams within the sales location and achieving success in a fast-paced, changing industry
• Familiarity with managed care and third-party programs preferred

Benefits

• Medical, Dental and Vision (Eligible first day of employment)
• Flexible Spending Account
• Life & Disability Insurance
• 401(k) with Company Match
• Vacation and Sick Days
• Paid Holidays
• Education Assistance
• Employee Referral Program

Pay

Base salary of $70–85k plus generous biannual bonus opportunities