Box Truck Driver (No CDL Required)

Pay Range: $16.00 to $18.00 per hour. Employment eligibility is verified through E-Verify.

About the Role

The Donation Pickup Driver is responsible for driving a box truck to pick up donated items from donors, including small furniture, household goods, clothing, and other items. This position requires excellent customer service skills and the ability to interact professionally with donors. The role plays a critical part in the organization's mission to collect donated items and convert them into funds for charitable partners.

Responsibilities

• Safely operate a donation pickup vehicle, following all traffic rules and regulations.
• Follow pickup routes efficiently to maximize the number of donations collected and minimize travel time.
• Communicate with donors and execute pickups in a courteous and professional manner.
• Load and unload donated items into the pickup vehicle.
• Ensure donated items are handled with care and securely packed to prevent damage during transportation.
• Maintain a clean and organized donation pickup vehicle, conducting regular inspections and reporting any maintenance or safety issues.
• Keep accurate records of donations received, including item descriptions and donor information.
• Provide exceptional customer service, thanking donors for their contributions and representing the organization positively.
• Report any extraordinary or valuable donations to management.
• Follow health and safety protocols when handling potentially hazardous materials or sensitive items.
• Efficiently and safely unload donated items upon returning to the store, ensuring items are organized and placed in designated areas for sorting and processing.
• Stay informed about the organization's mission and goals to effectively communicate with donors and the public.
• Attend training sessions and meetings as required to improve skills and stay updated on procedures and policies.

Requirements

• Valid driver's license.
• Clean driving record and ability to pass a motor vehicle records check.
• Ability to operate a box truck in a safe and efficient manner.
• Knowledge of traffic laws and regulations related to driving a large commercial vehicle.
• Ability to work independently and follow a set schedule.
• Ability to maneuver the truck in tight spaces and operate the box truck used to pick up donations.
• Flexibility in schedule to accommodate changes in pickup routes or schedules.
• High school diploma or GED preferred.

Physical Requirements

• Ability to lift up to 70 pounds and carry it for short distances.
• Physical stamina to stand, walk, climb, and bend for extended periods of time.
• Ability to operate heavy machinery, including box trucks and compactors.
• Visual acuity to read road signs, maps, and operating instructions.
• Good hand-eye coordination and manual dexterity for operating truck controls and handling bags and boxes.
• Strong back and abdominal muscles to maintain proper posture while operating equipment and lifting heavy objects.
• Ability to work in all weather conditions, including extreme heat, cold, rain, and snow.
• Ability to tolerate exposure to unpleasant odors, hazardous materials, and potentially dangerous situations.
• Good hearing to detect warning signals and communicate effectively with coworkers and supervisors.
• Must be able to pass a pre-employment health screening and motor vehicles record check.

Work Environment

• Atmosphere: Dynamic and consistently busy. The ability to thrive in a fast-paced environment is essential.
• Noise Level: Noisy due to operational nature. Ability to work effectively in a noisy environment is required.
• Lighting: Bright lighting throughout the front and back of the store. Ability to work effectively in bright conditions is required.
• Interactions with Others: Regular interactions with customers, donors, and coworkers. Effective communication and interpersonal skills are required.
• Flexibility: High degree of flexibility required. Employees may be asked to switch tasks based on operational needs.

Language Requirements

While employees are not required to communicate exclusively in English, a fundamental understanding of written and spoken English is necessary for interacting with customers, donors, and colleagues, reading street signs, and following instructions.

Other Requirements

• Dependability: Regular and punctual attendance; consistent and predictable behavior.
• Integrity: Ethical and honest behavior; taking responsibility for actions.
• Customer Focus: Strong customer focus with empathy, active listening, and responsiveness.
• Humility: Recognition of one's own limitations; openness to learning from others.
• Adaptability: Embracing change and modifying behavior to achieve organizational objectives.
• Attention To Detail: Observing details and promptly correcting small mistakes.
• Inclusion: Creating and participating in an inclusive environment.
• Team Player: Identifying with the larger team and prioritizing collective success.
• Informal Communication: Clearly conveying information in casual or informal situations.
• Resilience: Ability to recover from mistakes or adjust to change.
• Professionalism: Conduct consistent with organizational values, policies, and standards.