Box Office Attd, PT
About the Role
Starting Pay: $10.00+/hr. Variable Shifts; Part Time; Free Movies – Amazing Growth Opportunities – Marcus Majestic of Brookfield – Box Office
Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled in a friendly, courteous, helpful, timely, and professional manner. This position reports to a member of the theatre management team or General Manager (reporting may vary by location).
Responsibilities
- Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions, and thanking the guest
- Ensure the security of all box office cash and tickets
- Communicate and enforce various theatre policies, including location-specific Curfew Policies
- Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling, and sampling
- Distribute and understand how to operate assistive movie-going equipment
- Operate point-of-sale terminals, process transactions, and make accurate change
- Perform daily maintenance duties, including daily stocking of supplies
- Make certain guest service is friendly, helpful, and fast
- Enforce ratings to keep underage guests from accessing auditoriums with adult content
- Answer questions from guests and resolve any concerns
- Uphold Marcus' high standards and execute company-wide programs
- Assist with other functions as instructed by the General Manager or a member of the management team
Requirements
- Possess strong interpersonal, verbal, and written communication skills
- Willing and motivated to learn new skills and tasks to meet the changing demands of the industry 6li> Flexible and accessible work schedule that includes late evenings, weekends, and holidays as dictated by business needs
- Ability to work in a high-volume, fast-paced, team environment
- Have a passion for delivering unparalleled hospitality and high-quality food & service
- Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies
Physical Requirements
While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is required to stand, and/or walk. The employee must occasionally lift and/or move up to 35 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Work is performed in a theatre environment. The noise level is usually moderate to high with an occasional loud environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
No minimum education required.