Box Office Attd, PT

Marcus · Exton, PA · 2 wk ago

OTHRPart-time

Broad Description of Duties

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled in a friendly, courteous, helpful, timely, and professional manner.

This position reports to a member of the theatre management team or General Manager (reporting may vary by location).

Essential Functions/Job Duties

Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guest;
Ensure the security of all box office cash and tickets;
Communicate and enforce various theatre policies including location specific Curfew Policies;
Maintain sales expectations through loyalty card sign-ups, suggestive selling, upselling and sampling;
Distribute and understand how to operate assistive movie-going equipment;
Operate point-of-sale terminals, process transactions and make accurate change;
Perform daily maintenance duties, including daily stocking of supplies;
Make certain guest service is friendly, helpful and fast;
Enforce ratings to keep underage guests from accessing auditoriums with adult content;
Answer questions from guests and resolve any concerns;
Uphold Marcus' high standards and execute company-wide programs;
Assist with other functions as instructed by the General Manager or a member of the management team

*The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Job Requirements

Possess strong interpersonal, verbal, and written communication skills;
Willing and motivated to learn new skills and tasks to meet the changing demands of the industry;
Flexible and accessible work schedule that includes late evenings, weekends and holidays as dictated by business needs;
The ability to work in a high-volume, fast-paced, team environment;
Have a passion for delivering unparalleled hospitality and high quality food & service;
Able to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies

Physical Requirements

Sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls;
Stand, and/or walk;
Lift and/or move up to 35 lbs;
Close vision and the ability to adjust focus;
High volume, fast-paced, team environment;
Passion for delivering unparalleled hospitality and high quality food & service;
Follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies

Education Required

No minimum education required

Benefits

Free Movies – Amazing Growth Opportunities – (Location) – (Position)

Pay

Starting Pay\: $(Insert Wage)/hr.

Schedule

Variable Shifts; Part Time

Skills

Not specified

Qualifications