Box Office

Responsibilities

• Sell tickets for various events, shows, and attractions using the box office ticketing system, ensuring proper handling of cash and credit card transactions.
• Provide guest with a warm welcome and answer inquiries about showtimes, pricing, and seating options, and assist with any special needs or other requests.
• Effectively manage the will call window, ensuring tickets are organized and distributed efficiently to guests.
• Inform guests about current promotions, discounts, and special offers, applying discounts and promotions as needed.
• Professionally address and resolve guest concerns and complaints, escalating issues to management when necessary.
• Maintain accurate records of transactions, ticket sales, and guest interactions and ensure cash drawer is balanced accurately at the end of each shift.
• Work closely with other cast members, including ushers and concession staff, to ensure a seamless guest experience.
• Maintain a presentable, clean, and organized box-office environment, ensuring current up-to-date marketing materials and signage are showcased.

Requirements

• High school diploma or equivalent preferred
• Must be at least 16 years of age
• Availability to work during holidays, nights, and weekends with increased hours during peak times
• Some locations may require Food Handler and State Alcohol Certifications

Physical Requirements

• Prolonged periods of standing, walking, climbing stairs
• Able to lift 50 pounds at times
• Able to work in an environment with loud noise, flashing lights and repetitive motion

Cast Member Benefits

• Competitive Pay and Growth
• Cast Member Perks - discounts on Movies, Attractions, and F&B!