Box Office Agent

Job Summary

We are seeking individuals to fill several Box Office Agent roles in the Tacoma area to service various events. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements.

About the role

Excited for the return of live events, then look no further! We’re adding to our Box Office team and are searching for individuals to join us in providing exceptional front-line customer service to ticket purchasers, conducting in-person ticket sales, working with Archtics and TM Host systems, balancing and accounting for cash and credit card receipts, organizing and distributing “will-call” tickets, and fostering and maintaining a positive attitude towards the company and its activities.

Responsibilities

• Providing exceptional front-line customer service to ticket purchasers
• Conduct in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system
• Working with Archtics and TM Host systems on a regular basis
• Balancing and accounting for cash and credit card receipts from sales transactions
• Organizing and distributing “will-call” tickets
• Fostering and maintaining a positive attitude towards the company and its activities

Requirements

• Minimum of 1-year experience in sales and/or customer service
• General office and cash experience are preferred
• Must be available for flexible working hours which includes evenings, weekends, and holidays

Qualifications

Basic foundation and understanding of event ticketing
Strong verbal and written communication skills
Ability to accommodate an extremely flexible and fluid work schedule
Service oriented, with strong organizational skills
Go-getter with the ability to work under pressure and with minimal supervision
Must be detail-oriented with the ability to multi-task and juggle competing priorities
A passion for live events – music, pop culture, arts and theatre, and family events!

Skills

Basic foundation and understanding of event ticketing
Strong verbal and written communication skills
Ability to accommodate an extremely flexible and fluid work schedule
Service oriented, with strong organizational skills
Go-getter with the ability to work under pressure and with minimal supervision
Must be detail-oriented with the ability to multi-task and juggle competing priorities
A passion for live events – music, pop culture, arts and theatre, and family events!

Benefits

Not specified

Pay

$17.13 USD per hour

Schedule

Part-time, occasional position, based on event requirements