Boutique Sales Associate

About the role

The Boutique Sales Associate assists guests within our high-end boutiques at the Peppermill by providing outstanding customer service.

Responsibilities

• Process transactions quickly and accurately, reducing the customers’ waiting time.
• Answer all incoming calls with a professional greeting and transfer calls to the proper department when needed.
• Actively engage customers in conversation and assist in the understanding, description and selection of merchandise.
• Utilize working knowledge of all retail merchandise including price and special products.
• Accurately execute any merchandise returns/exchanges directed by a member of the retail management team.
• Execute daily operations, day-to-day goals and priorities assigned by management.
• Actively maintain the store appearance; keeping merchandise organized and attractively displayed, dust and clean shelves regularly and arranging merchandise to maintain the highest level of visual presentation.
• Assist with special projects, as well as provide other departmental assistance as needed.
• Attend occasional departmental meetings after hours and participate in training opportunities.

Qualifications

• Must be 21 years of age.
• Minimum of six months experience in retail preferred.
• Be able to lift 25 lbs. frequently.
• Must be willing to work a flexible schedule that includes nights, weekends, holidays and special events.
• Must present a neat, professional appearance following all retail associate dress code requirements.
• Able to speak, read and write in English.