Boutique Manager

Sales & Financial Management

• Drive daily sales to meet or exceed revenue goals.
• Manage cost of sales and ensure proper pricing strategies are in place.
• Reconcile and review monthly invoices statements for accuracy.
• Communicate with vendors regarding orders, deliveries, and product selection.
• Negotiate pricing and terms to maximize profitability.
• Oversee unpacking, tagging, and display of merchandise.
• Ensure all items are priced accurately and consistently.
• Forecast stock levels and place reorders as needed.

Vendor & Product Management

• Communicate with vendors regarding orders, deliveries, and product selection.
• Negotiate pricing and terms to maximize profitability.
• Oversee unpacking, tagging, and display of merchandise.
• Ensure all items are priced accurately and consistently.

Merchandising & Inventory

• Develop and implement merchandising strategies that enhance guest experience and drive sales.
• Maintain visually appealing and brand-aligned displays.
• Conduct monthly inventory counts and reconcile discrepancies.
• Forecast stock levels and place reorders as needed.

Team Leadership

• Supervise, train, and schedule retail associates.
• Provide coaching and support to ensure excellent guest service and sales performance.
• Foster a positive and professional work environment.

Guest Service

• Deliver an elevated shopping experience that reflects the hotel’s brand.
• Respond promptly to guest inquiries, requests, and feedback.

Education/Formal Training:

• High school education or equivalent experience.
• Previous retail management experience, preferably in a boutique or hospitality setting.
• Strong financial acumen with experience in sales reporting and expense management.
• Excellent communication and vendor relationship skills.
• Knowledge of merchandising techniques and retail best practices.
• Strong organizational and problem-solving skills.
• Proficiency with POS systems and Microsoft Office Suite.
• Able to lift, unpack, and manage merchandise as required.

Physical Demands:

• Lifting, pushing, pulling or carrying - lift inventory, boxes up to 40 lbs.
• Bending/kneeling - bending required to stock and clean the shop; kneeling required to assist in inventory and guest service.
• Mobility - needs to be able to move around shop to assist guest, stock merchandise, control loss, dust all areas of the shop, vacuum the shop, reach high hanging merchandise.
• Continuous standing - clerk will stand behind the register as the posted perch area, when not assisting guests on the floor or conducting inventory/cleaning duties.
• Climbing stairs of approximately 1 step 50% of 8 hour shift; climbing ladders of approximately 6 feet 30% of 8 hour shift.

Environment:

• Work inside 95% shift.