Boutique & Gallery Manager - Amangiri

Role

As Gallery Manager, you will oversee the day-to-day operation of the Gallery while delivering exceptional guest service that reflects Aman’s commitment to personalized luxury.

Key Responsibilities

• Deliver personalized service that anticipates guest needs and exceeds expectations
• Aid guests with purchases while maintaining expert knowledge of Gallery merchandise, artwork, and local artisan products
• Ensure the Gallery's appearance, merchandising, pricing, and stock levels consistently meet Aman standards
• Adhere to Aman Retail SOPs and collaborate with hotel and corporate retail stakeholders
• Source local suppliers and art exhibitors that align with the Aman retail vision and guest experience
• Manage Gallery inventory, consignment items, accounting records, monthly reconciliations, and invoicing processes
• Maintain operating supplies and oversee purchasing activities through established procurement procedures
• Cook up domestic and international shipping requirements, including customs documentation and broker communication
• Monitor guest preferences, maintain accurate records, and professionally resolve guest concerns
• Support Front Office operations, including guest arrivals, departures, reservations, itineraries, and lobby presence as required

Requirements

• Previous experience in luxury hospitality, retail, or a related guest-facing environment
• Strong knowledge of retail operations, inventory management, and merchandising practices
• Appreciation for art, design, and local artisan products
• Experience managing consignment programs, purchasing processes, and vendor relationships preferred
• Proficiency with property management systems and Microsoft Office applications, including Excel and Word
• Strong organizational skills with exceptional attention to detail and accuracy
• Ability to work independently, take initiative, and manage competing priorities
• Excellent communication and interpersonal skills with a professional and polished presentation
• Ability to maintain confidentiality and exercise sound judgment in guest interactions
• Flexible schedule with the ability to work weekends, holidays, and special events as needed

Benefits

• Competitive compensation
• Medical, dental and vision insurance
• Paid time off and holiday entitlement
• Complimentary meals during shifts
• Learning and development opportunities within Aman Group
• Opportunities for internal growth and career progression
• Access to resort facilities and colleague programmes
• Supportive and inclusive team environment
• Unique opportunity to work within a world-renowned luxury hospitality brand