Boutique Facilitator, Ala Moana

About the role

We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique.

Responsibilities

• Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting
• Be the ultimate brand ambassador by providing continuous sales and service support
• Support the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing
• Aiding and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Assisting and supporting Fashion Advisors with packaging
• Effectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional manner

Requirements

• Minimum 1 year of related experience
• Able to lift 15 lbs
• Must have flexible schedule with the ability to work late nights, weekends, and some holidays

Qualifications

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Skills

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Pay

The anticipated hourly rate range for this position is $25.50 through $27.00. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.

Schedule

Position Logistics: Minimum 1 year of related experience Able to lift 15 lbs. Must have flexible schedule with the ability to work late nights, weekends, and some holidays

Heart of House

Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service

Additional Information

• CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.
• Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• CHANEL Community: CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.
• Sustainability: CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.
• Fondation CHANEL: Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.