BOTTEGA VENETA Client Advisor, Seattle

Job Description

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Seattle.

• Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives
• Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales
• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
• Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
• Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
• Absorb and assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
• Comply with all company policies and procedures
• Maintain an environment where all associates are treated fairly and with dignity and respect

Qualifications

• 1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment
• Ability to consistently achieve and exceed sales goals and KPI’s
• Builds and maintains a loyal client following
• Has a genuine interest in fashion and follows industry trends/news
• Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
• Possesses strong verbal and written communication
• Maintains a polished and well-groomed appearance at all times
• Luxury retail sales experience preferred
• Ability to be mobile on the sales floor for extended periods of time
• Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season
• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis

Benefits

Washington Salary Range: Salary range of $21.00-26.00/hr (plus commission and overtime eligibility)

About the Role

Bottega Veneta is an inspiring individuality with innovative craftsmanship since 1966, rooted in Italian culture yet maintaining a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

Skills

None specifically listed in the job description.

Pay

Salary range of $21.00-26.00/hr (plus commission and overtime eligibility)

Schedule

Full time