Bosch, Thermador, Gaggenau Home Appliance Service Technician
BSH Home Appliances Corporation - North America · Malibu, CA · 1 mo ago
HybridInformation Technology$29.36–$39.14/hrFull-time
We need to output HTML fragment with sections using for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. Keep all substantive info.
Let's parse the posting.
Content:
- Pay range: $29.36 - $39.14
- Incentive Plan: Service Tech Incentive
- Incentive Target %: (not given? Actually line: "Incentive Target %:" maybe missing value; but we have "Incentive Plan: Service Tech Incentive". No target percent given. Could be omitted if not specified. The instruction: never emit a heading followed by filler/placeholder text like "not specified". So we should not include Incentive Target % if not given. We could include Incentive Plan under Pay maybe? But we only have Pay and Benefits sections. The posting includes "Your Pay & Benefits" with details. Also earlier "Pay range: $29.36 - $39.14 Incentive Plan: Service Tech Incentive". So we can combine Pay section with pay range and incentive plan.
- SHIFT: First (maybe shift: First). Not sure what that means. Could be schedule? It says "SHIFT: First". Might indicate first shift. Could be schedule info. We'll include Schedule section if we have shift info. It says "SHIFT: First". That's specific enough? It's not placeholder. So we can include Schedule: First shift.
- Then company description: "BSH Home Appliances Corporation – Top Employer US 2024 Tomorrow is our home..." etc. That's about the role/company. Could be About the role.
- Then job title line: "Bosch, Thermador & Gaggenau Home Appliance Service Technician Malibu, CA/ Full-time". That's location and type. Not a heading.
- Then "Ready to get hands-on..." etc. That's about the role.
- Then "Competitive Pay + Benefits + Company Vehicle + Tools Provided" - that's a bullet maybe.
- Then "Your Responsibilities" list.
- Then "Your profile" (requirements/qualifications/skills).
- Then "Your Pay & Benefits" details.
- Then "Further information" etc (boilerplate). Remove.
We need to decide sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have content for About the role (company description, role summary). Responsibilities (list). Requirements (maybe education/experience). Qualifications (maybe similar). Skills (maybe specific skills). Benefits (list). Pay (range + incentive). Schedule (shift).
We must not create thin sections; prefer few substantive sections. Could combine Requirements, Qualifications, Skills into one "Requirements" section? But instructions say use headings for those categories if content exists. However we can decide to include only those with substantive content. We have:
- Requirements: High School Diploma or GED Equivalent with 3-5 years’ experience with appliance repair, or transferrable skills from electrical, HVAC, or mechanical trades. Also ability to lift 50 pounds, valid driver's license, etc. That's requirements.
- Qualifications: maybe same as requirements? Could be overlapping. Could combine.
- Skills: Organized, diagnostic, troubleshooting, basic math, customer-first, communication, Microsoft Office, self-starter, independent work, etc.
We could have separate sections for Requirements and Skills. Qualifications maybe not needed if same as requirements.
We need to avoid filler like "commensurate with experience". Not present.
Let's extract details.
About the role: The paragraph starting "Tomorrow is our home..." plus maybe the earlier "BSH Home Appliances Corporation – Top Employer US 2024". Also the "Ready to get hands-on..." paragraph. We'll combine.
Responsibilities: bullet list under "Your Responsibilities". Items:
- Travel to customers’ homes to diagnose and repair major gas and electric appliances (ovens, cooktops, refrigerators, etc.) to ensure the effective repair and first-time resolution of all in-home customer repairs within an agreed region.
- Troubleshoot and diagnose mechanical and electrical issues and rectify as required.
- Communicate clearly with customers and provide a positive service experience.
- Advise our customers on the correct operation of their products to enable them to utilize the appliances correctly.
- Offer helpful customer solutions by soft-selling products, such as accessories, service plans, maintenance plans, etc. Training will be provided.
- Maintain an up-to-date van stock of parts, in accordance with current van stock lists and to ensure parts are safeguarded from damage.
- Utilize B-apps (B-tooling, B-fixing, and B-informing) for paperwork and documentation.
- Ensure every job is completed with care, professionalism, and safety in mind.
We should keep all.
Requirements: from "Your profile":
- High School Diploma or GED Equivalent with 3-5 years’ experience with appliance repair, or transferrable skills from electrical, HVAC, or mechanical trades.
- Organized with the ability to complete multiple service calls in a timely manner daily while providing high levels of customer service.
- Provide updates and progress to manager on service requests.
- Proficient in Microsoft Office, including Outlook
- Solid diagnostic, troubleshooting skills and proficient in basic math
- Customer-first mindset and strong professional communication and written skills
- Ability to explain repairs to customers in a logical manner
- Must be a self-starter and ability to work independently with minimal supervision
- Ability to maintain a company provided vehicle.
- Valid driver’s license and acceptable driving record
- Ability to lift to 50 pounds or more.
Some of these are skills; but we can treat as requirements.
Skills: maybe we separate out specific skills like Microsoft Office, diagnostic, troubleshooting, basic math, communication, etc. But we already included many in requirements. To avoid duplication, we could have Requirements (education/experience, license, lifting) and Skills (soft skills, technical skills). Let's split:
Requirements (hard requirements):
- High School Diploma or GED Equivalent
- 3-5 years’ experience with appliance repair, or transferrable skills from electrical, HVAC, or mechanical trades.
- Valid driver’s license and acceptable driving record
- Ability to lift to 50 pounds or more
- Ability to maintain a company provided vehicle.
Skills:
- Organized with ability to complete multiple service calls timely while providing high customer service.
- Provide updates and progress to manager on service requests.
- Proficient in Microsoft Office, including Outlook.
- Solid diagnostic, troubleshooting skills and proficient in basic math.
- Customer-first mindset and strong professional communication and written skills.
- Ability to explain repairs to customers in a logical manner.
- Self-starter, ability to work independently with minimal supervision.
That seems reasonable.
Benefits: from "Your Pay & Benefits" paragraph:
- Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Adoption Benefits, HSA, FSA, and Dependent Care FSA starting on the first day of the calendar month following date of hire
- Eligible to participate in the 401(k) plan, which offers a fully vested 100% employer match on the first 4% of compensation contributed by employees
- Annual employer funded profit sharing dependent on company profitability
- Opportunities for employees to participate in a company sponsored Wellness plan and earn lower medical care premiums
- 2 weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH. Unlimited paid vacation for all Director and above level positions.
- The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line)
- 40 hours of paid personal leave (Production Line)
- 12 days of paid holidays per year (max 8 hours paid per day)
- Employee, friends, and family discount program for company products.
- BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
Pay: from earlier:
- Pay range: $29.36 - $39.14
- Incentive Plan: Service Tech Incentive
- Incentive Target %: (not given) maybe omitted.
- Also note: "Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document."
We can include Pay range and Incentive Plan.
Schedule: SHIFT: First. So schedule: First shift.
Now produce HTML.
We must not include any markdown fences. Just raw HTML.
Structure:
. Need to keep details.
Pay:
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. Keep all substantive info.
Let's parse the posting.
Content:
- Pay range: $29.36 - $39.14
- Incentive Plan: Service Tech Incentive
- Incentive Target %: (not given? Actually line: "Incentive Target %:" maybe missing value; but we have "Incentive Plan: Service Tech Incentive". No target percent given. Could be omitted if not specified. The instruction: never emit a heading followed by filler/placeholder text like "not specified". So we should not include Incentive Target % if not given. We could include Incentive Plan under Pay maybe? But we only have Pay and Benefits sections. The posting includes "Your Pay & Benefits" with details. Also earlier "Pay range: $29.36 - $39.14 Incentive Plan: Service Tech Incentive". So we can combine Pay section with pay range and incentive plan.
- SHIFT: First (maybe shift: First). Not sure what that means. Could be schedule? It says "SHIFT: First". Might indicate first shift. Could be schedule info. We'll include Schedule section if we have shift info. It says "SHIFT: First". That's specific enough? It's not placeholder. So we can include Schedule: First shift.
- Then company description: "BSH Home Appliances Corporation – Top Employer US 2024 Tomorrow is our home..." etc. That's about the role/company. Could be About the role.
- Then job title line: "Bosch, Thermador & Gaggenau Home Appliance Service Technician Malibu, CA/ Full-time". That's location and type. Not a heading.
- Then "Ready to get hands-on..." etc. That's about the role.
- Then "Competitive Pay + Benefits + Company Vehicle + Tools Provided" - that's a bullet maybe.
- Then "Your Responsibilities" list.
- Then "Your profile" (requirements/qualifications/skills).
- Then "Your Pay & Benefits" details.
- Then "Further information" etc (boilerplate). Remove.
We need to decide sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have content for About the role (company description, role summary). Responsibilities (list). Requirements (maybe education/experience). Qualifications (maybe similar). Skills (maybe specific skills). Benefits (list). Pay (range + incentive). Schedule (shift).
We must not create thin sections; prefer few substantive sections. Could combine Requirements, Qualifications, Skills into one "Requirements" section? But instructions say use headings for those categories if content exists. However we can decide to include only those with substantive content. We have:
- Requirements: High School Diploma or GED Equivalent with 3-5 years’ experience with appliance repair, or transferrable skills from electrical, HVAC, or mechanical trades. Also ability to lift 50 pounds, valid driver's license, etc. That's requirements.
- Qualifications: maybe same as requirements? Could be overlapping. Could combine.
- Skills: Organized, diagnostic, troubleshooting, basic math, customer-first, communication, Microsoft Office, self-starter, independent work, etc.
We could have separate sections for Requirements and Skills. Qualifications maybe not needed if same as requirements.
We need to avoid filler like "commensurate with experience". Not present.
Let's extract details.
About the role: The paragraph starting "Tomorrow is our home..." plus maybe the earlier "BSH Home Appliances Corporation – Top Employer US 2024". Also the "Ready to get hands-on..." paragraph. We'll combine.
Responsibilities: bullet list under "Your Responsibilities". Items:
- Travel to customers’ homes to diagnose and repair major gas and electric appliances (ovens, cooktops, refrigerators, etc.) to ensure the effective repair and first-time resolution of all in-home customer repairs within an agreed region.
- Troubleshoot and diagnose mechanical and electrical issues and rectify as required.
- Communicate clearly with customers and provide a positive service experience.
- Advise our customers on the correct operation of their products to enable them to utilize the appliances correctly.
- Offer helpful customer solutions by soft-selling products, such as accessories, service plans, maintenance plans, etc. Training will be provided.
- Maintain an up-to-date van stock of parts, in accordance with current van stock lists and to ensure parts are safeguarded from damage.
- Utilize B-apps (B-tooling, B-fixing, and B-informing) for paperwork and documentation.
- Ensure every job is completed with care, professionalism, and safety in mind.
We should keep all.
Requirements: from "Your profile":
- High School Diploma or GED Equivalent with 3-5 years’ experience with appliance repair, or transferrable skills from electrical, HVAC, or mechanical trades.
- Organized with the ability to complete multiple service calls in a timely manner daily while providing high levels of customer service.
- Provide updates and progress to manager on service requests.
- Proficient in Microsoft Office, including Outlook
- Solid diagnostic, troubleshooting skills and proficient in basic math
- Customer-first mindset and strong professional communication and written skills
- Ability to explain repairs to customers in a logical manner
- Must be a self-starter and ability to work independently with minimal supervision
- Ability to maintain a company provided vehicle.
- Valid driver’s license and acceptable driving record
- Ability to lift to 50 pounds or more.
Some of these are skills; but we can treat as requirements.
Skills: maybe we separate out specific skills like Microsoft Office, diagnostic, troubleshooting, basic math, communication, etc. But we already included many in requirements. To avoid duplication, we could have Requirements (education/experience, license, lifting) and Skills (soft skills, technical skills). Let's split:
Requirements (hard requirements):
- High School Diploma or GED Equivalent
- 3-5 years’ experience with appliance repair, or transferrable skills from electrical, HVAC, or mechanical trades.
- Valid driver’s license and acceptable driving record
- Ability to lift to 50 pounds or more
- Ability to maintain a company provided vehicle.
Skills:
- Organized with ability to complete multiple service calls timely while providing high customer service.
- Provide updates and progress to manager on service requests.
- Proficient in Microsoft Office, including Outlook.
- Solid diagnostic, troubleshooting skills and proficient in basic math.
- Customer-first mindset and strong professional communication and written skills.
- Ability to explain repairs to customers in a logical manner.
- Self-starter, ability to work independently with minimal supervision.
That seems reasonable.
Benefits: from "Your Pay & Benefits" paragraph:
- Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Adoption Benefits, HSA, FSA, and Dependent Care FSA starting on the first day of the calendar month following date of hire
- Eligible to participate in the 401(k) plan, which offers a fully vested 100% employer match on the first 4% of compensation contributed by employees
- Annual employer funded profit sharing dependent on company profitability
- Opportunities for employees to participate in a company sponsored Wellness plan and earn lower medical care premiums
- 2 weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH. Unlimited paid vacation for all Director and above level positions.
- The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line)
- 40 hours of paid personal leave (Production Line)
- 12 days of paid holidays per year (max 8 hours paid per day)
- Employee, friends, and family discount program for company products.
- BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
Pay: from earlier:
- Pay range: $29.36 - $39.14
- Incentive Plan: Service Tech Incentive
- Incentive Target %: (not given) maybe omitted.
- Also note: "Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document."
We can include Pay range and Incentive Plan.
Schedule: SHIFT: First. So schedule: First shift.
Now produce HTML.
We must not include any markdown fences. Just raw HTML.
Structure:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Skills
- ... ...
Benefits
- ... ...
Pay
...
Schedule
First shift
Make sure not to include empty sections. Now craft the prose. About the role: combine company description and role summary. Text: "BSH Home Appliances Corporation – Top Employer US 2024. Tomorrow is our home. At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home. You Belong Here. Bosch, Thermador & Gaggenau Home Appliance Service Technician role in Malibu, CA (full-time). Ready to get hands-on, solve problems, and make our customers’ lives easier? Join our growing team as a Home Appliance Service Technician! We’re looking for skilled, customer‑focused technicians that are motivated to diagnose and repair BSH appliances in the field. If you love fixing things, working independently and delivering great service, this role is for you!" We must not repeat job title as heading, but we can mention it in prose. Now Responsibilities list as above. Requirements list: High School Diploma or GED Equivalent; 3-5 years’ experience with appliance repair, or transferrable skills from electrical, HVAC, or mechanical trades; Valid driver’s license and acceptable driving record; Ability to lift 50 pounds or more; Ability to maintain a company provided vehicle. Skills list: Organized with ability to complete multiple service calls in a timely manner daily while providing high levels of customer service; Provide updates and progress to manager on service requests; Proficient in Microsoft Office, including Outlook; Solid diagnostic, troubleshooting skills and proficient in basic math; Customer-first mindset and strong professional communication and written skills; Ability to explain repairs to customers in a logical manner; Self‑starter with ability to work independently with minimal supervision. Benefits list: each bullet as separatePay range: $29.36 – $39.14 per hour. Incentive Plan: Service Tech Incentive (eligible for bonus payments ranging from 0% to 200% of target, details in plan document).
Schedule:First shift.
Check for any boilerplate: we removed "Further information", "EEO", etc. Now produce final HTML.