Bookstore Event Manager

About the role

An organization focused on community-based retail and events is seeking a Bookstore Event Manager in New York, NY. This role oversees private and annual events for a busy bookstore venue, with responsibility for sales, client coordination, event execution, and on-site event staff support.

Schedule

Shift: Day shift. Schedule: Monday through Friday, with occasional evenings and weekends. Hours: 9:00 AM to 5:00 PM. Setting: On-site.

Responsibilities

• Respond to event inquiries, prepare quotes, and manage contracts for private events and annual bookstore events
• Conduct venue tours, host client walkthroughs, and support event sales efforts
• Maintain the inquiry log, calendar, and accurate event records in Salesforce and TripleSeat
• Coordinate staffing, supervise per diem event staff, and assist with hiring and training as needed
• Support event production, post-event summaries, P&Ls, marketing efforts, and additional bookstore revenue initiatives

Qualifications

• High school diploma or equivalent
• Experience in event management or event sales
• Strong communication skills and proven follow-up ability
• Experience coordinating with vendors and maintaining accurate event records
• Proficiency with Microsoft Office, including Excel

Skills

• Experience with Salesforce, TripleSeat, or another CRM platform
• Experience with Square or another POS system
• Background supporting private, corporate, wedding, or public events
• Excellent customer service, organization, and multitasking skills
• Ability to work independently in a fast-paced environment