Bookseller – Temporary

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Responsibilities

• Welcome customers cheerfully, answer questions, and connect readers with appropriate titles and products.
• Maintain attractive store presentation and efficient store running.
• Unpack and shelve deliveries; tidy displays.
• Operate registers quickly and friendly to provide professional service.
• Support the café team willingly and effectively when needed.
• Understand and apply loss prevention procedures and de‑escalation techniques; identify theft and seek support for problematic behavior.
• Participate in receiving, unpacking, and accurate shelving of merchandise.
• Locate books and products using personal knowledge, colleagues, BookMaster, and available information tools.
• Perform physical tasks including prolonged standing, repetitive bending, lifting, and extensive walking.
• Be willing to work in other stores as needed to support the wider cluster.

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when able, being flexible and responsive to store needs (open early mornings to late evenings, weekends, most holidays).
• Approach work with positivity and purpose; perform tasks with energy and reliability.
• Be supportive and considerate of colleagues, helping others and showing kindness.
• Remain consistently cheerful with customers, going out of your way to assist them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Demonstrate enjoyment of being a bookseller.

Skills

• Use varied technology (registers, computers, tablets, programs) comfortably and efficiently.
• Develop strong merchandising skills to maintain book presentation and store cleanliness.
• Develop effective visual merchandising skills for gifting, toys, and other product categories.
• Run a register competently to serve customers quickly and reliably.
• Support receiving and unpacking of deliveries and ensure accurate shelving.
• Find books and products with ease and accuracy using personal knowledge