Bookseller - Temporary

Location: Clifton, NJ · Temporary position

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Responsibilities

• Greet and assist customers, answer questions, and recommend books and products
• Operate registers quickly and reliably
• Unpack and shelve deliveries, maintain displays and store presentation
• Support receiving, accurate shelving, and backstock management
• Find books and products using product knowledge, colleague expertise, BookMaster, and information tools
• Support the café team when needed
• Follow loss prevention procedures and de-escalation techniques; identify theft and problematic behavior
• Work in other stores within the cluster as needed
• Develop book knowledge across fiction, nonfiction, and children’s sections; maintain and present sections attractively
• Make effective book recommendations and support key sales objectives (Monthly Picks, Book of the Year, Membership, preorders, etc.)
• Build expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music, movies, and Newsstand
• Comply with all company policies and procedures

Requirements

• Maintain reliable and punctual attendance for scheduled shifts
• Fill scheduling gaps when able; flexibility for early mornings, late evenings, weekends, and most holidays
• Positive, willing approach to work; perform assigned tasks with purpose and energy
• Supportive and considerate of colleagues; go out of your way to help the team
• Consistently cheerful with customers; go out of your way to help them
• Show aptitude and willingness to learn new skills and acquire new knowledge
• Enjoy being a bookseller
• Physical ability for prolonged standing, repetitive bending, lifting, and extensive walking

Skills

• Use varied technology: registers, computers, tablets, programs, and other tools comfortably and efficiently
• Strong merchandising skills for book presentation and store cleanliness
• Effective visual merchandising for gifting, toys, and other product categories
• Competent register operation
• Receiving, unpacking, and accurate shelving of deliveries
• Product lookup using knowledge, BookMaster, and information tools
• Loss prevention awareness and de-escalation techniques
• Book knowledge across fiction, nonfiction, and children’s categories
• Sales techniques for key objectives (Monthly Picks, Book of the Year, Membership, preorders)
• Expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music, movies, and Newsstand

Benefits

Benefits vary by scheduled hours per week:

• Less than 20 hours/week: Employee Discount, Employee Assistance Program (EAP), Sick Pay
• 20–29.99 hours/week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, 401(k) with Company Match
• 30 hours/week or more: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, Tuition Reimbursement

All benefits are in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.

Pay

Hourly rate starting at $16.00, depending on experience, seniority, geographic location, and other factors permitted by law.