Bookseller - Temporary

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. You are also essential to maintaining the attractive presentation of the store, ensuring its efficient running, unpacking and shelving deliveries, tidying displays, and operating the registers quickly and friendly to provide highly professional service.

Responsibilities

• Welcome customers cheerfully, answer questions, and connect readers with appropriate titles and products.
• Maintain the store’s attractive presentation and efficient operation.
• Unpack and shelve deliveries; tidy displays.
• Operate registers quickly and friendly to ensure professional customer service.
• Support the café team willingly and effectively when needed.
• Understand and apply loss‑prevention procedures and de‑escalation techniques; identify theft and seek support for problematic behavior.
• Perform physical tasks including prolonged standing, repetitive bending, lifting, and extensive walking.
• Work in other stores as needed to support the wider cluster.

Requirements

• Demonstrate reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store needs, filling scheduling gaps when possible.
• Approach work with positivity, purpose, and energy; work hard and reliably.
• Be supportive and considerate of colleagues, helping others and showing kindness.
• Always be cheerful with customers, going out of your way to assist them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Enjoy being a bookseller.

Skills

• Use varied technology (registers, computers, tablets, programs, and other tools) comfortably and efficiently.
• Develop strong merchandising skills to maintain book presentation and store cleanliness.
• Develop effective visual merchandising skills for gifting, toys, and other product categories.
• Run a register competently to serve customers quickly and reliably.
• Support receiving and unpacking of deliveries and ensure accurate shelving.
• Find books and other products easily and accurately using personal knowledge, colleagues, BookMaster, and available information tools.
• Support the café team willingly and effectively when needed.
• Understand loss‑prevention procedures and de‑escalation techniques; identify theft and seek support for problematic behavior.

Benefits

• For employees scheduled to work less than 20 hours per week: Employee Discount, EAP, and Sick Pay.
• For employees scheduled to work between 20 and 29.99 hours per week: Employee Discount, EAP, Sick Pay, and Paid Time Off (including paid Maternity and Parental Leave, Company Paid Holidays, Transit, and 401(k) with Company Match).
• For employees scheduled to work 30 hours or more per week: Employee Discount, EAP, Sick Pay, and Paid Time Off (including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement).
• All benefits are provided in accordance with the terms of the current plan and may be subject to future change; benefits may vary depending on location/state regulations. More information can be obtained from the recruiter or Human Resources.

Schedule

The store is open from early mornings to late evenings every day, including weekends and most holidays. Booksellers are expected to maintain reliable and punctual attendance, be flexible to fill scheduling gaps as needed, and may be required to work in other stores to support the wider cluster when necessary.