Bookseller - Temporary

Location: Tulsa, OK — Woodland Plaza (Store 2585) · Classification: Temporary

About the Role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Responsibilities

• Welcome and assist customers, answering questions and connecting them with books and products
• Maintain store presentation: unpack and shelve deliveries, tidy displays, and ensure cleanliness
• Operate registers quickly and reliably to provide professional checkout service
• Support receiving, unpacking, and accurate shelving of inventory
• Find books and products using personal knowledge, colleague expertise, BookMaster, and information tools
• Assist the café team when needed
• Apply loss-prevention procedures and de-escalation techniques; identify theft and address problematic behavior
• Build and maintain book knowledge across fiction, nonfiction, and children’s sections; present books attractively
• Make effective book recommendations and support key sales objectives (Monthly Picks, Book of the Year, Membership, preorders, etc.)
• Develop expertise in Educational Toys & Games, Specialty Games, Hobby & Collectibles, music, movies, and Newsstand
• Maintain all sections and backstock effectively; use product knowledge to drive sales of new releases and key objectives
• Collaborate with the wider cluster; may work in other stores as needed
• Comply with all company policies and procedures

Requirements & Behaviors

We look for candidates who demonstrate the following behaviors:

• Maintain reliable and punctual attendance for scheduled shifts
• Fill scheduling gaps when able, showing flexibility and responsiveness to store needs (open early mornings to late evenings daily, including weekends and most holidays)
• Approach work positively and willingly, performing tasks with purpose, energy, and reliability
• Support and consider colleagues, going out of your way to help the team and show kindness
• Remain cheerful with customers, consistently going the extra mile to assist them
• Show aptitude and willingness to learn new skills and acquire new knowledge
• Enjoy being a bookseller

Skills & Competencies

You will be trained and expected to become proficient in:

• Using varied technology: registers, computers, tablets, programs, and other tools
• Strong merchandising skills for book presentation and store cleanliness
• Visual merchandising for gifting, toys, and other product categories
• Competent register operation for quick, reliable customer service
• Receiving, unpacking, and efficient, accurate shelving of deliveries
• Locating books and products using personal knowledge, colleague input, BookMaster, and available tools
• Supporting the café team willingly and effectively
• Loss-prevention procedures and de-escalation techniques; identifying theft and problematic behavior

Career Growth

As you gain experience and demonstrate mastery of the skills outlined above, you are expected to advance to the next step in the career path — Senior Bookseller — where you will take on new challenges and gain further opportunities for growth.

Physical Requirements

This role requires physical activity including prolonged standing, repetitive bending, lifting, and a lot of walking.

Schedule

Stores are open early mornings to late evenings every day, including weekends and most holidays. Flexibility to fill scheduling gaps is expected.

Benefits

Benefits vary based on scheduled hours per week:

• Less than 20 hours/week: Employee Discount, Employee Assistance Program (EAP), and Sick Pay
• 20–29.99 hours/week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit benefit, and 401(k) with Company Match
• 30 hours or more/week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit benefit, and Tuition Reimbursement

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations. More information is available from the recruiter or Human Resources.