Bookseller - Temporary

Location: NE - Omaha - Oakview Mall - 2662 | Classification: Temporary

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Responsibilities

• Greet and assist customers, answer questions, and recommend books and products
• Operate registers quickly and reliably to provide professional checkout service
• Unpack and shelve deliveries, maintain book presentation and store cleanliness
• Maintain visual merchandising standards for gifting, toys, and other product categories
• Find books and products accurately using personal knowledge, colleague expertise, BookMaster, and information tools
• Support the café team when needed
• Follow loss prevention procedures and de-escalation techniques; identify theft and problematic behavior
• Fill scheduling gaps with flexibility; work early mornings, late evenings, weekends, and most holidays
• Collaborate with the wider cluster and work in other stores as needed
• Build book knowledge across fiction, nonfiction, and children’s sections; maintain sections attractively
• Make effective book recommendations and support key sales objectives (Monthly Picks, Book of the Year, Membership, preorders, etc.)
• Develop expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music, movies, and Newsstand
• Maintain all sections and backstock effectively; assist customers with shopping across categories
• Share product knowledge with customers and colleagues to drive sales of new releases and key objectives
• Comply with all company policies and procedures

Requirements

• Maintain reliable and punctual attendance for scheduled shifts
• Demonstrate flexibility and responsiveness to store scheduling needs
• Approach work with positivity, purpose, energy, and reliability
• Support and show kindness to colleagues; go out of your way to help the team
• Consistently provide cheerful, proactive customer service
• Show aptitude and willingness to learn new skills and acquire new knowledge
• Enjoy being a bookseller
• Use varied technology comfortably and efficiently (registers, computers, tablets, programs, tools)
• Develop strong merchandising skills for book presentation and store cleanliness
• Develop effective visual merchandising skills for gifting, toys, and other categories
• Run a register competently
• Support receiving, unpacking, and accurate shelving of deliveries
• Understand loss prevention procedures and de-escalation techniques

Physical Requirements

This role requires prolonged standing, repetitive bending, lifting, and a lot of walking.

Schedule

Store hours run from early mornings to late evenings every day, including weekends and most holidays. Booksellers are expected to fill scheduling gaps when able and remain flexible to the store’s needs.

Benefits

• Scheduled less than 20 hours/week: Employee Discount, Employee Assistance Program (EAP), Sick Pay
• Scheduled 20–29.99 hours/week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, 401(k) with Company Match
• Scheduled 30 hours or more/week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, Tuition Reimbursement

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.