Bookseller - Temporary

About the Role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Responsibilities

• Greet and assist customers, answer questions, and connect readers with books and products
• Maintain store presentation: unpack and shelve deliveries, tidy displays, and ensure cleanliness
• Operate registers quickly and reliably to provide professional service
• Support receiving, unpacking, and accurate shelving of deliveries
• Find books and products using personal knowledge, colleague expertise, BookMaster, and information tools
• Assist the café team when needed
• Follow loss prevention procedures and de-escalation techniques; identify theft and problematic behavior
• Work collaboratively across the cluster, including other stores if needed
• Build book knowledge across fiction, nonfiction, and children’s sections; maintain and present books attractively
• Make effective book recommendations and support key sales objectives (Monthly Picks, Book of the Year, Membership, preorders, etc.)
• Develop expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music, movies, and Newsstand; maintain sections and backstock
• Comply with all company policies and procedures

Requirements

• Maintain reliable and punctual attendance for scheduled shifts
• Fill scheduling gaps when able; be flexible and responsive to store needs (open early mornings to late evenings daily, including weekends and most holidays)
• Approach work positively and willingly; perform assigned tasks with purpose, energy, and reliability
• Be supportive and considerate of colleagues; help teammates and show kindness
• Be consistently cheerful with customers; go out of your way to help them
• Show aptitude and willingness to learn new skills and acquire new knowledge
• Enjoy being a bookseller

Skills & Competencies

• Use varied technology comfortably and efficiently: registers, computers, tablets, programs, and other tools
• Develop strong merchandising skills for book presentation and store cleanliness
• Develop effective visual merchandising skills for gifting, toys, and other product categories
• Run a register competently to serve customers quickly and reliably
• Support receiving, unpacking, and efficient, accurate shelving
• Locate books and products accurately using knowledge, BookMaster, and available tools
• Understand loss prevention procedures and de-escalation techniques
• Physical ability: prolonged standing, repetitive bending, lifting, and extensive walking

Benefits

Benefits vary by scheduled hours per week:

• Less than 20 hours/week: Employee Discount, Employee Assistance Program (EAP), Sick Pay
• 20–29.99 hours/week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, 401(k) with Company Match
• 30 hours/week or more: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, Tuition Reimbursement

All benefits are in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.

Schedule

Store hours: early mornings to late evenings every day, including weekends and most holidays. Flexibility to cover scheduling gaps is expected.

Additional Information

Classification: Temporary. Location: TX – El Paso – Fountains at Farah (store 2370). As you master the skills outlined, you are expected to advance to Senior Bookseller, taking on new challenges and growth opportunities.