Bookseller - Temporary

Location: VA - McLean - Tyson's Corner Center - 3513 | Classification: Temporary

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Responsibilities

Core behaviors

• Maintain reliable and punctual attendance for scheduled shifts
• Fill scheduling gaps when able, being flexible and responsive to the needs of the store — open early mornings to late evenings every day, including weekends and most holidays
• Approach work positively and willingly, performing assigned tasks with purpose and energy, working hard and reliably
• Support and consider colleagues, going out of your way to help others on the team and showing kindness
• Remain cheerful with customers, consistently going out of your way to help them
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store
• Enjoy being a bookseller

Operational competencies

• Use varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently
• Develop strong merchandising skills to maintain book presentation and cleanliness of the store
• Develop effective visual merchandising skills for gifting, toys and other product categories
• Run a register competently to serve customers quickly and reliably
• Support receiving and unpacking of deliveries, and efficient, accurate shelving
• Find books and other products with ease and accuracy using personal knowledge, colleague knowledge, BookMaster and available information tools
• Support the café team willingly and effectively when needed
• Understand loss prevention procedures and de-escalation techniques, identify theft, spot and seek support for problematic behavior and issues

Growth expectations

• Build book knowledge across fiction, nonfiction and children’s books; use this knowledge to maintain sections, present books attractively, and make effective recommendations
• Learn to sell books in a positive way appreciated by customers, supporting key sales objectives (Monthly Picks, Book of the Year, Membership, preorders, etc.)
• Build knowledge and expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand
• Use product knowledge to maintain all sections and backstock effectively, help customers, and support key sales objectives and new releases
• Advance to Senior Bookseller role upon demonstrating mastery of outlined skills
• Comply with all company policies and procedures

Requirements

• Physical ability for prolonged standing, repetitive bending, lifting and extensive walking
• Willingness to work in other stores within the cluster when needed
• Availability for early morning, evening, weekend and holiday shifts

Benefits

Scheduled less than 20 hours per week

• Employee Discount
• Employee Assistance Program (EAP)
• Sick Pay

Scheduled 20–29.99 hours per week

• Employee Discount
• EAP
• Sick Pay
• Paid Time Off including paid Maternity and Parental Leave
• Company Paid Holidays
• Transit benefits
• 401(k) with Company Match

Scheduled 30 hours or more per week

• Employee Discount
• EAP
• Sick Pay
• Paid Time Off including paid Maternity and Parental Leave
• Company Paid Holidays
• 401(k) with Company Match
• Comprehensive Health Benefits (Medical, Dental and Vision)
• Healthcare and Dependent Care Spending Accounts
• Healthcare Spending Account
• Disability Benefits
• Life Insurance
• Transit benefits
• Tuition Reimbursement

All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.

Pay

Hourly rate starting at $15.00, depending on experience, seniority, geographic location, and other factors permitted by law.