Bookseller - Temporary

Location: TX – Richardson – Pavilion East Shopping Center (Store 3444) · Classification: Temporary

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Requirements

You’ll make a great Bookseller if you demonstrate the following behaviors:

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when able, being flexible and responsive to the needs of the store — open early mornings to late evenings every day, including weekends and most holidays.
• Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Are supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness.
• Are always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, show that you enjoy being a bookseller!

Physical requirements: prolonged standing, repetitive bending, lifting, and a lot of walking. May work in other stores if needed, collaboratively supporting the wider cluster.

Responsibilities

You will be trained and expected to be proficient in:

• Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Developing strong merchandising skills to maintain the book presentation and cleanliness of the store.
• Developing effective visual merchandising skills to maintain the presentation in gifting, toys and other product categories.
• Running a register competently to serve customers quickly and reliably.
• Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows.
• Finding books and other products with ease and accuracy, using your own knowledge, colleagues’ knowledge, BookMaster, and available information tools.
• Supporting the café team willingly and effectively when needed.
• Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.

Skills

As you gain experience, you will build expertise in:

• Book knowledge across fiction, nonfiction, and children’s books — using this knowledge to maintain sections, present books attractively, and make effective recommendations.
• Selling books in a positive way appreciated by customers, supporting key sales objectives such as Monthly Picks, Book of the Year, Membership, preorders, etc., and sharing this knowledge with customers and colleagues.
• Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand — maintaining all sections and backstock effectively, helping customers, and supporting key sales objectives, products, and new releases.

As you develop and demonstrate mastery of these skills, you are expected to advance to the next step in the career path — Senior Bookseller — where you will take on new challenges and gain further opportunities for growth.

Schedule

• Shifts cover early mornings to late evenings, seven days a week, including weekends and most holidays.
• Flexibility to fill scheduling gaps is expected.
• Hours worked determine benefit eligibility (see Benefits).

Benefits

Benefits vary by scheduled hours per week:

• Less than 20 hours/week: Employee Discount, Employee Assistance Program (EAP), Sick Pay.
• 20–29.99 hours/week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, 401(k) with Company Match.
• 30 hours/week or more: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, Tuition Reimbursement.

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations. More information can be received from the recruiter or Human Resources.