Books from Birth Assistant Part - Time
About the role
The Books from Birth (BfB) opportunity provides special project support to the BfB team, volunteers, and Porter‑Leath teammates. This support is based out of Porter‑Leath’s Prescott office location. Interns assist the Director with special projects to analyze program enrollment information and update and maintain current program records.
Responsibilities
- Assist the Director with special projects to analyze program enrollment information and update and maintain current program records.
- Learn and maintain Books from Birth program operation knowledge.
- Utilize Dolly Parton’s Imagination Library Book Order System for program special project support.
- Maintain client privacy and confidentiality.
- Provide customer service and teamwork.
Requirements
- High school diploma or GED.
- 1 year or less experience.
- Basic computer skills.
- Basic phone etiquette.
- Proficiency with Gmail and Google Suite.
Skills
- Personable; able to comfortably and pleasantly deal with a variety of people.
- Strong customer service skills.
- Problem‑solving capabilities.
- Ability to make decisions regarding client issues and know when to escalate to the Program Director.
- Written and oral communication skills.
- Organizational and planning skills.
- Ability to effectively learn and acquire new knowledge and skills.
- Team‑oriented collaboration and knowledge sharing.
- Detail‑oriented.
- Proficient in Gmail and the Google Suite.
- Proficient in utilization of Dolly Parton’s Imagination Library Book Order System.
Physical Demands
Performs essential job functions in an established office environment under normal lighting and climate control. Regularly required to sit, stand, walk, touch, handle objects with hands, feel, reach, see, hear, and speak. Regularly lifts and/or moves up to 30 pounds. Specific vision abilities required include close vision and color vision. Noise level is usually moderate. This is a non‑smoking workplace.
Schedule
32 hours per week.
Pay
$16.00 per hour.