Booking Agent (Remote)
Remote-careers · Chapel Hill, NC · 4 wk ago
RemoteRemoteManagementFull-time
Responsibilities
- Assist clients with reservation requests and booking coordination.
- Provide information regarding travel options, accommodations, transportation, and itineraries.
- Maintain accurate client records and booking details.
- Communicate professionally with clients and travel suppliers.
- Support customers before, during, and after the booking process.
- Follow company procedures and service standards.
Qualifications
- Strong customer service and communication skills.
- Excellent organizational and time‑management abilities.
- Ability to work independently in a remote environment.
- Comfortable using online systems and digital communication tools.
- Reliable internet connection and personal computer required.
- Prior customer service, hospitality, or administrative experience preferred but not required.
Training & Support
- Structured onboarding and training provided.
- Ongoing support and professional development opportunities.
- Collaborative team environment.
Work Environment
This is a remote role requiring professionalism, strong communication skills, and the ability to manage tasks efficiently in a virtual setting.
We are an Equal Opportunity Employer committed to fostering an inclusive workplace. All qualified applicants will receive consideration without regard to legally protected characteristics.