Bojangles Restaurant Team Member (Cashier & Kitchen)

About the Role

The Food Service Team Member position involves providing excellent customer service, preparing food, maintaining a clean store, and ensuring operational efficiency.

Responsibilities

• Customer Service:
  • Greet and assist customers as they enter the store.
  • Take customer orders and provide helpful suggestions based on their preferences.
  • Ensure customers have an enjoyable and satisfying experience.
  • Address customer questions or concerns with professionalism and courtesy.
• Food Preparation:
  • Prepare sandwiches, wraps, salads, and other menu items according to standards.
  • Handle ingredients (meats, vegetables, sauces, etc.) and follow food safety protocols.
  • Toast sandwiches, prepare hot meals, and ensure proper portion sizes.
  • Maintain quality and presentation of food items.
• Cash Handling:
  • Operate the point-of-sale (POS) system and process customer transactions.
  • Accurately handle cash and provide correct change.
  • Assist with balancing the cash register and perform end-of-shift cash counting.
• Store Cleanliness and Maintenance:
  • Keep the store clean, including dining area, restrooms, and kitchen.
  • Perform tasks like wiping counters, sweeping, mopping, and emptying trash bins.
  • Follow safety and sanitation procedures for a safe working environment.
• Teamwork:
  • Collaborate with team members for smooth operations.
  • Assist with training new team members.
  • Support team efforts during busy periods.
• Stocking and Inventory:
  • Restock ingredients, supplies, and other items.
  • Monitor inventory levels and communicate shortages to management.
  • Ensure proper storage of ingredients for freshness and safety.
• Opening and Closing Duties (if applicable):
  • Help with setting up or breaking down equipment, cleaning, and securing the store.

Qualifications

• Friendly and approachable with excellent customer service skills.
• Team-oriented and able to work in a fast-paced environment.
• Attention to detail for food quality and order accuracy.
• Strong time management and multitasking abilities.
• Physical stamina to stand for long periods and lift/move supplies.
• Clear communication skills with customers and team members.
• Basic math skills for transactions and cash management.

Requirements

• Must be 17 or older.
• Availability for flexible hours, including evenings, weekends, and holidays.
• Previous food service or customer service experience preferred but not required.
• Adherence to health and safety regulations.
• Ability to lift up to 25 pounds, stand for long periods, and perform tasks involving bending or kneeling.

Benefits

• Weekly pay.
• Competitive hourly wage.
• Opportunities for growth and advancement.
• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401k, IRA).
• Paid Time Off (Vacation & sick pay).