Bojangles Restaurant Team Member (Cashier & Kitchen)

About the role

The Food Service Team Member position involves a variety of duties centered around providing excellent customer service, preparing food, maintaining a clean store, and ensuring operational efficiency.

Responsibilities

• Greet and assist customers as they enter the store
• Take customer orders and provide helpful suggestions based on their preferences
• Ensure that customers have an enjoyable and satisfying experience
• Address any customer questions or concerns with professionalism and courtesy
• Prepare sandwiches, wraps, salads, and other menu items according to Subway's standards
• Handle ingredients (meats, vegetables, sauces, etc.) and follow food safety protocols for storage and handling
• Toast sandwiches, prepare hot meals, and ensure proper portion sizes
• Maintain quality and presentation of food items
• Operate the point-of-sale (POS) system and process customer transactions (cash, credit, or mobile payments)
• Accurately handle cash and provide correct change
• Assist with the balancing of the cash register and perform end-of-shift cash counting
• Keep the store clean and organized, including the dining area, restrooms, and kitchen
• Perform regular cleaning tasks, such as wiping down counters, sweeping, mopping, and emptying trash bins
• Follow all safety and sanitation procedures, ensuring a safe working environment for both customers and staff
• Collaborate with other team members to ensure smooth operations
• Assist with training new team members as needed
• Support team efforts during busy periods and ensure the store runs efficiently
• Restock ingredients, supplies, and other items as necessary
• Monitor inventory levels and communicate any shortages to management
• Ensure that all ingredients and materials are stored properly to maintain freshness and safety
• Help with opening and closing the store, which may include setting up or breaking down equipment, cleaning, and securing the store

Qualifications & Skills

• Customer Service Skills: Friendly, approachable, and focused on delivering an excellent customer experience
• Team-Oriented: Able to work well with others in a fast-paced environment
• Attention to Detail: Ensure food quality and accuracy in orders
• Time Management: Handle multiple tasks simultaneously while staying efficient
• Physical Stamina: Ability to stand for long periods and perform tasks such as lifting and moving supplies
• Communication Skills: Clear and effective communication with customers and team members
• Basic Math Skills: Able to accurately process transactions and manage cash
• Must be able to work in a fast-paced, customer-facing environment
• Must be 17 or older
• Availability to work flexible hours, including evenings, weekends, and holidays
• Previous food service or customer service experience is preferred but not required
• Must adhere to all health and safety regulations
• Ability to lift items weighing up to 25 pounds
• Standing for long periods and moving around the store
• Some tasks may involve bending, kneeling, or lifting

Benefits

• Weekly pay
• Competitive hourly wage
• Opportunities for growth and advancement
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation & sick pay)